Manager, Employee Relations (Lv. 10)

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Human Resources

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

The Employee Relations (ER) team works in partnership with TD Legal, Business Leadership, and Human Resources across all levels within TD to ensure employment risk is managed in accordance with TD’s risk profile. This department provides advice and expertise on complex employment matters and interfaces with Legal, Human Resources Leadership, HR Business Partners, HR Advice Partners, HR Investigators and other COEs. This team ensures employment matters involving discipline, dismissals, disability leaves, performance, accommodations and all third-party employee relations matters are managed in a fair and equitable manner while mitigating risk to the organization.

Job Description

The ER team provide solutions to the business on a variety of escalated employment matters. This role requires an advanced level of employee relations knowledge, a strong knowledge of our HR policies and programs, an ability to analyze risk, strategize and problem solving skills.　

In this role, the incumbent will have an opportunity to expand their knowledge in the following areas: increase their expertise in federal and provincial employment law, improve their ability to analyze risk and to develop an action plan to mitigate the risk in employment matters. The incumbent will also have an opportunity to participate in mediations, discoveries, and other litigation stages which may require negotiation directly with third parties to ensure the best outcome for the organization.　

Job Description

• Provide advice and counsel within their portfolio to HR Advice Partners, HR Business Partners, and the business on complex employment matters, providing strategies, options and risk assessment for both individual employee situations, as well as, special initiatives and broad business changes;
• Provide guidance and support with complex accommodation and disability matters;
• Provide guidance and support with HR Investigations;
• Work closely with Legal to represent and negotiate outcomes with third parties on behalf of TD. Third parties include, among others, lawyers, Employment & Social Development Canada (ESDC), Human Rights tribunals;
• Prepare strategy and participate in negotiation of files that are in an external forum; lawyers, Human Rights and Employment & Social Development Canada (ESDC) cases.
• Delivery of capability/education sessions; the ER team provides education, tools and resources and develops and delivers learning sessions to HR that are designed to address any knowledge gaps that are identified.  This involves developing presentations or case studies and facilitating the delivery of these sessions.
• Work closely with HR and act as a trusted advisor across all aspects of the employment relationship to ensure business objectives and plans are delivered;

 

Job Requirements

This position requires a candidate with strong analytical and decision-making skills, an advanced knowledge of employment practices across TD, an in-depth knowledge of our HR policies and programs, and a strong ability to analyze various types of risk. As well, the candidate needs to have direct and current Human Resources advisory experience.

Understanding employment law along with mediation and negotiations skills are an asset.

The successful candidate will have demonstrated the following:

• HR professional who has relationship management breadth and experience in supporting businesses within TD delivering their strategic initiatives;
• Experience in the effective development and execution of change management strategies and processes in a complex, multi-faceted business;
• Adept at interacting with diverse groups of internal clients, and interacting with all levels of a large organization;
• Proven track record of delivering results and committed to operational and service excellence;
• Strong organizational skills, with the ability to work in a fast paced environment and manage multiple competing deadlines and priorities;
• Highly developed critical thinking, analytical and problem-solving skills, influencing and negotiation skills and the ability to bring problems to resolution;
• Continuous improvement acumen by identifying procedural or substantive issues and delivering options for resolution;
• Excellent communication skills (both written and verbal) as well as an ability to effectively challenge;
• Self-motivated team player with high energy and ability to work independently
• Organizational awareness and understanding of HR programs/policies.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.