Senior Manager: Fraud Prevention and Investigations

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Job Summary

The main purpose of the Senior Fraud Preventions and Investigation Manager Absa Life South Africa is to lead the capabilities of detection, prevention and investigations, and to develop and implement a first line of defence response to fraud across all products and platforms managing talent within the team and the organisation and upholding the bank’s culture and vision.

Job Description

Accountability: Fraud Risk Ownership and Governance

• Act as the primary owner of VAF fraud risks, ensuring risks are identified, assessed, measured, monitored, and mitigated at the operational level.
• Maintain a complete and accurate fraud risk profile across AVAF.
• Partner with AVAF EXCO, Control Owners and Stakeholders (dealers, operations, credit teams) and strengthen collaboration across 1LOD, 2LOD, and 3LOD.
• Ensure clear role clarity and accountability for fraud controls within the business unit.

 

Accountability: Fraud Risk Strategy

• Develop and operationalise a proactive, data‑driven fraud risk strategy aligned to organisational objectives and industry best practice.
• Provide expert insights on emerging risks and integrate emerging fraud trends into the AVAF fraud risk response.
• Embed validated, high‑quality data sources and analytics for enhanced fraud detection across the customer lifecycle.

Accountability: Fraud Controls

• Drive the design, implementation, and embedment of preventative and detective fraud controls across the AVAF value chain
• Conduct regular fraud risk assessments and execute proactive risk response.
• Align fraud risk controls to the organisational risk appetite, industry best practice and regulatory expectations.
• Implement and maintain the Operational and Resilience Risk framework components (including Risk and Control Self-Assessment, Risk indicators, Events, and Key Risk Assessments) as they relate to Fraud Risk.
• Execute deep dives and lessons learnt exercises for material fraud risks, including the review, challenge and tracking/escalation of findings.
• Perform monthly loss event reconciliations to ensure that all (above threshold) fraud risk events and losses have been captured on the Operational Risk system.

 

Accountability: Fraud Risk Assurance

• Drive the Fraud Risk related Combined assurance strategy and actively participate in the combined assurance forum.
• Execute first‑line fraud control testing, control self‑assessments, and continuous monitoring.
• Identify control gaps, escalate issues, and track remediation.
• Ensure business readiness for independent assurance reviews and deep dives ensuring that issues are valid and factually accurate, and actions are well defined, timed appropriately.
• Drive the appropriate closure of issues by actively supporting the compilation and review of ICP/MCP prior to submission to assurance providers.

Education

Bachelors Degree and Professional Qualifications: Risk Management

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised