Human Resources Manager

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position is based in the Firm's global operations center in Tampa, FL.

General Description:
The Human Resources Manager is responsible for executing and overseeing the firm’s day-to-day HR operations. This role blends tactical execution with team leadership, process improvement, and operational oversight. The Human Resources Manager partners closely with HR leadership, department heads, office managers, and HR team members to deliver high-quality, responsive, and compliant HR services.

Key Responsibilities and Essential Job Functions:

• Lead and Support HR Operations Team
  • Manage and develop the HR Operations team, providing day-to-day oversight, coaching, and performance guidance, while leading through a collaborative, responsive, and customer service-oriented approach that fosters strong partnerships with managers and employees.
  • Support daily HR operations to ensure timely, accurate, and consistent customer service.
• Execute Core HR Processes
  • Perform and oversee key processes including background checks, Workday transactions, onboarding and offboarding, timecard administration, employment verifications, and employee engagement activities.
  • Ensure high standards of accuracy, responsiveness, and customer service across HR operations.
• Employee Experience & Support
  • Manage onboarding, new hire orientation, offboarding, and exit interviews to ensure a positive and seamless employee experience.
  • Assist in providing guidance on complex, sensitive, and confidential HR matters, exercising sound judgment and discretion.
• Compliance & Risk Management
  • Ensure compliance with federal, state, and local employment laws; monitor regulatory updates and implement necessary changes.
  • Oversee I-9 processing, work authorization tracking, and coordination with immigration counsel.
  • Manage unemployment claims and ensure timely, compliant responses.
  • Prepare and/or review regulatory filings (e.g., EEO-1, pay data reporting).
• HR Systems & Data Integrity
  • Oversee maintenance of centralized electronic personnel files.
  • Conduct regular audits of data in HRIS system to ensure accuracy, completeness, and compliance.
• Training & Engagement
  • Design and deliver training on HR policies, procedures, and compliance topics, as needed.
  • Lead employee engagement initiatives, including staff appreciation and recognition programs.
• Process Improvement & Projects
  • Identify and implement improvements to HR processes, workflows, and systems to enhance efficiency and service quality.
  • Lead or contribute to HR projects such as system enhancements and digital transformation initiatives.
• Professional Standards
  • Maintain strict confidentiality of employee information.
  • Demonstrate reliability through consistent presence, engagement, and responsiveness during business hours.
• Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.
• Special projects and duties as assigned.

Required Skills:

• Excellent organizational, analytical, problem-solving, and communication skills.
• Strong attention to detail with a high degree of accuracy, accountability, and follow-through.
• Strong communication and interpersonal skills, with a customer-service mindset.
• Proven ability to manage sensitive and confidential information with discretion.
• Knowledge or ability to learn Microsoft Office Suite, or Microsoft 365.

Required Qualifications & Education:

• Bachelor’s degree in business, human resources, or related field required.
• 5–7+ years of progressive HR experience with a balance of operational and strategic responsibilities.
• Strong knowledge of employment laws, compliance requirements, and HR best practices.
• Proficiency in Microsoft 365 (e.g., Outlook, Word, Excel, PowerPoint) and the ability to leverage these tools in day-to-day operations.
• Experience with Workday or similar HRIS platforms.

Preferred Qualifications & Education:

• HR certification (PHR, SPHR) preferred.
• Demonstrated experience in a supervisory or lead role strongly preferred.
• Law firm or professional services experience preferred.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact [email protected].

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.