Payroll Administrator

Job Title

Payroll Administrator

Job Description Summary

To be the primary point of contact for all payroll-related matters, responsible for the accurate, timely, and compliant delivery of payroll services
within the Finance Team. The role ensures payroll data integrity, meets statutory and organizational requirements, and provides a high level
of service to employees and stakeholders. Through strong attention to detail, confidentiality, and effective collaboration, the Payroll
Administrator contributes to the smooth operation of payroll processes and the overall effectiveness of financial operations that meets
Cushman & Wakefield standards.

Job Description

Payroll & Time Accounting

• Perform timely and accurate payroll data entry, proactively analysing payroll and timesheet information to identify gaps, inconsistencies, or missing information, and resolving discrepancies prior to payroll processing to maintain data integrity and accuracy.
• Interpret and analyse payroll data to accurately prepare, validate and upload the pay cycle’s payments and deductions.
• Analyze and maintain timesheet data to ensure all labour is fully and correctly accounted for, resolving issues and liaising with relevant stakeholders to achieve timely corrective action.
• Support weekly and monthly payroll processing by timely entering and validating employee data, updating employee profiles and maintaining supporting documentation while ensuring compliance and accuracy throughout each pay cycle.
• Accurately record time accounting information against work orders and meet established deadlines.
• Generate and review weekly downtime reports, ensuring appropriate reclassification of labour hours to chargeable work orders where required.
• Respond to payroll-related inquiries and other requests received via Helphub Tickets and the NZ Payroll Inbox within a reasonable timeframe.
• Collaborate with HelpHub (APAC2) to resolve employee tickets promptly and ensure positive employee experience.
• Manage and update employee profiles in Workday and the ADP Platform, including leave details to ensure accuracy and compliance.
• Provide payroll-related reports as needed.
• Support the Finance team during annual external audits by responding to payroll‑related enquiries, preparing and providing
• required documentation, and assisting with the validation of payroll records.

General Office Administration (back-up)

• Maintain adequate office supplies (stationery and sundries).
• Manage daily mail distribution and inter-branch transfers.
• Support other office administration tasks as required.

BACKGROUND AND EXPERIENCE

• Working knowledge of JDE or a similar financial software package
• Minimum of 3 years in payroll role

QUALIFICATIONS & TECHNICAL SKILLS

• Either hold or be working towards a Business or Commerce qualification
• MS Suite Proficiency – Excel, Word, PowerPoint
• Able to learn new systems quickly

PERSONAL CHARACTERISTICS

• Excellent attention to detail
• Ability to prioritise work within tight deadlines
• Effective communication skills (written and verbal)
• Ability to manage stakeholders to achieve goals
• Ability to understand systems and data issues
• Ability to improve business processes to increase productivity
• Ability to work independently as well as in a team, including virtual/remote teams
• Problem solving ability
• Team player

 

 

 

INCO: “Cushman & Wakefield”