Marketing Specialist/Manager - Marketing Section, Kobo Japan Department (KJD)

Rakuten Group's mission is to "empower people and society through innovation." Domestically and internationally, the Rakuten Group provides over 70 services across a wide range of fields, including internet services such as e-commerce, travel, and digital content; FinTech (financial) services like credit cards, banking, securities, e-money, and smartphone payment apps; mobile services including a mobile carrier business; and even professional sports. By organically connecting these services around a membership centered on Rakuten members, we have formed a unique "Rakuten Ecosystem" that is unlike any other.

Department Overview

We are an eBook store that offers a wide range of eBooks, including comics, novels, and business books, as well as eBook readers.
In the Marketing Section, we are responsible for a broad set of missions, including increasing service awareness, nurturing customers and improving customer satisfaction, and maximizing GMS.
 We plan and execute a wide variety of initiatives and continuously measure and evaluate their effectiveness.
 

Position:

Why We Hire

You will work as one team to plan and execute initiatives that contribute to the service’s growth, leveraging a wide range of assets both within and outside the Rakuten Group.

Position Details

- Plan, execute, analyze, and evaluate customer lifecycle/nurturing initiatives
- Plan, execute, analyze, and evaluate initiatives to maximize GMS
- Monitor marketing KPIs
- Collect, process, and analyze various marketing data
- Develop junior members and provide team leadership

Work Environment

Kobo Japan Department has approximately 35 employees, with 7 employees working in the Marketing Section.

Mandatory Qualifications:

- Experience conducting quantitative analysis in the marketing domain using BI tools
- Experience planning marketing initiatives, including campaigns
- Experience analyzing and monitoring marketing KPIs
- Experience mentoring junior team members and managing/leading team members

Desired Qualifications:

- English proficiency: Proficient enough to communicate in a business setting
 

Other Information:

Additional information on Location

Rakuten Crimson House 

1-14-1 Tamagawa, Setagaya-ku, Tokyo

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