Contract Manager

Salary: £45,000 P/A + Annual Bonus

Grade: 5.3

Location: ThermoFisher Swindon 

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

Veolia is seeking an experienced and highly motivated Contract Manager to lead our integrated facilities management contract at ThermoFisher's prestigious Swindon facility. This is a pivotal role managing waste and cleaning services within a GMP-regulated pharmaceutical manufacturing environment specializing in sterile dosage forms, liquid vials, and pre-filled syringes. You will take full responsibility for the commercial and technical management of this contract, leading a dedicated site team while ensuring all operations meet stringent compliance, quality, and safety standards. 

What we can offer you:

• Access to our company pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward

What you'll be doing:

• Manage commercial and technical contract performance, including day-to-day client liaison and KPI delivery

• Lead and develop a site-based team of cleaning and waste operatives, ensuring compliance with legal, corporate, and duty of care responsibilities

• Oversee cleaning activities across office and production areas (GMP-compliant) and manage collection and processing of hazardous and non-hazardous waste

• Control budgets, prepare financial forecasts, and deliver cost-effective contract management with demonstrated savings

• Ensure all operations comply with GMP regulations, waste management legislation, and statutory requirements; report Health & Safety incidents

• Prepare tenders, develop project proposals, and identify opportunities to expand and diversify contractual services

• Conduct safety observations, maintain quality standards, and manage sub-contracted services
   

What we're looking for:

• Foundation degree, HND, or undergraduate degree

• NEBOSH or equivalent qualification

• Proven contract management experience (preferably in the waste sector)

• Management experience in a GMP environment

• Experience operating within regulated environments

• Knowledge of quality assurance systems and processes

• Proven line management experience

• Background in waste and cleaning management

• Experience in customer/client-facing roles 

Essential Skills:

• Advanced PC skills (Excel, Word, Google Suite, presentations)

• Ability to produce and work with complex financial models

• Excellent communication and interpersonal skills

• Confident conflict resolution abilities

• Self-motivated with ability to work independently and as part of a team

• Strong problem-solving and innovative thinking  

Desirable Qualifications:

• Six Sigma qualification

• Management qualification

• Hazardous waste management expertise

• Knowledge of Quality Management Systems and GMP regulations

• Experience with continuous improvement techniques (5S, Kaizen, Six Sigma)

• Demonstrated track record of achieving cost savings

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.