- Salary
- $70k – $80k/yr
- Location
- Los Angeles, California
- Type
- Full-time
- Seniority
- Mid
- Source
- Pinpoint
Description
Accounts Receivable Specialist
Department: Accounting and Finance
Employment Type: Full Time
Location: Los Angeles HQ
Compensation: $70,000 - $80,000 / year
Description
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody.
Key Responsibilities
- This position primarily supports our international base of partners. Schedule for role will overlap with international partners, with a start time of 6 AM PT.
- Own B2B invoicing for wholesale and franchise partners: validate invoices against orders, shipments, pricing, and terms, and ensure accurate and timely billing across currencies.
- Manage day-to-day receivables for assigned wholesale and franchise customers, including reviewing aging, monitoring payments, and following up promptly on overdue balances and prioritizing a high volume of customer and internal requests through to resolution, with flexibility to support other regions as needed.
- Review cash application and investigate unapplied cash, payment discrepancies, and outstanding receivables.
- Raise and resolve chargebacks, deductions, short pays, and billing issues, to avoid payment delays, including collaboration with Sales, Operations, and other stakeholders.
- Support new customer setup and validate billing details, payment terms, tax documentation, and applicable discounts.
- Communicate customer account holds and releases, such as in relation to overdue receivables or over credit limit receivables.
- Coordinate and communicate with customers on relevant customer- and country-specific invoicing requirements (including VAT/tax treatment and multi-currency billing) to ensure smooth payments.
- Partner cross-functionally with Sales, Operations, and Technology to resolve order, pricing, invoicing, and payment issues in a timely manner to support strong customer relationships.
- Coordinate task prioritization with offshore teams, review exceptions, and help ensure timely, accurate processing.
- Improve AR processes and adapt workflows as the business expands into new markets and warehouses, including leveraging the Company’s AI tools.
Skills, Knowledge and Expertise
Experience and Qualifications:
- At least two years of strong accounts receivable experience. International experience preferred.
- Experience with wholesale, franchise, or consumer products receivables is preferred.
- Experience working with offshore teams is preferred.
- Strong Excel skills (XLOOKUP, pivot tables, etc.)
- High attention to detail and the ability to manage multiple tasks and competing priorities.
- Strong judgment, time management, and problem-solving skills.
- Strong written and verbal communication skills, including timely follow-up with customers (domestic and international) to meet required service levels.
- Hands-on NetSuite (or comparable ERP) experience strongly preferred.
- Familiarity with global markets and international invoicing requirements, including VAT, is a plus.
Why Join Us:
You will play a key role in supporting a rapidly growing, international part of the business, with opportunities to solve complex problems, improve and scale processes as we expand into new markets and warehouses, and work cross-functionally in a fast-paced environment.
Benefits, Culture and Perks
- Up to 100% Company Paid Healthcare (medical, dental, vision)
- Kind Body Fertility Benefits
- 401(k) savings plan with up to 4% match
- Unlimited PTO
- Full Access to LinkedIn learning
- Employee Discounts
- Free weekly catered lunch at HQ – M/T/W/Th
- Dog-Friendly office on a Thursday and Friday
- Free Swag Giveaways
- Annual Holiday Party
- Annual Summer Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages