Partner Growth & Agility, Associate Competitiveness Agility Team - Japanese Language (Kuala Lumpur)

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Introduction to team

The Partner Growth & Agility, Competitiveness Agility Team sits within Expedia Group B2B and helps ensure that hotels and other accommodation partners in high-demand APAC markets offer competitive rates and room availability to travelers, including customers reached through B2B demand partners. As a Competitiveness Agility Associate Account Manager, you will work with existing lodging partners and in-market account management teams to improve customer conversion and deliver a competitive accommodation product across Expedia Group-branded sites and B2B partner channels.

In this role, you will:

• Manage predominantly phone-based engagement with a portfolio of existing accommodation partners to improve rate and availability competitiveness on the Expedia Group platform.
• Secure additional rates and availability information during high-demand and compression periods to help meet travelers’ urgent accommodation needs.
• Collaborate with in-market account management teams across APAC to align competitiveness efforts and support consistent partner outcomes.
• Educate hotel partners on Expedia Partner Central self-service features, helping them independently manage core marketplace activities and build more sustainable business relationships.
• Re-engage dormant hotel partners by re-establishing core marketplace fundamentals and addressing barriers to participation.
• Shop Expedia Group sites as a traveler to identify issues not captured by automated tools and investigate potential causes of uncompetitive conditions.
• Use data and AI-enabled shopping tools to spot competitiveness gaps
• Experience and Qualifications:
• You have a bachelor’s degree in a related field or Equivalent related professional experience.
• You have native proficiency in Japanese and business-level proficiency in English.
• You have 0–3 years of experience in hotel sales or revenue management, account management, inside sales, or business development.
• You can work independently and collaboratively, contributing to shared team goals and working effectively across changing priorities.
• You are comfortable working toward targets and strategic objectives in a fast-changing, technology-enabled environment and using data-driven analysis to support decisions.
• You communicate clearly with different audiences and demonstrate strong listening, investigation, influencing, objection-handling, commitment-securing, and resilience skills.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.