Senior Associate / Associate, Equity Platform Manager, Consumer Banking Group

Business Function:
 

As the leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help customers realise their ambitions across every life stage. As a market leader in consumer banking, DBS offers a comprehensive suite of products and services including deposits, investments, insurance, mortgages, credit cards, and personal loans—designed to deliver a seamless and engaging customer experience.

As a key member of the Regional Equity Platform team, you will provide equity trading platform and domain expertise to front-line and stakeholder teams. You will support and monitor online equity trading platforms, manage issue escalation, and collaborate closely with business, technology, and design partners to deliver a reliable and intuitive trading experience.

Responsibilities:

• Manage and support end-to-end delivery of initiatives, system enhancements, and projects for equity and wealth platforms across regional markets, including system and process testing in an Agile environment.

• Collaborate with business units, internal stakeholders, and external vendors to ensure timely delivery, scope alignment, and quality outcomes.

• Partner with design teams to review journey flows, screen designs, and specifications, ensuring alignment with business and regulatory requirements.

• Develop and maintain project artefacts such as plans, documentation, workflows, and diagrams to enable clear communication and progress tracking.

• Raise, review, and manage user stories; coordinate and perform User Acceptance Testing (UAT) with manual and automation testing teams to meet delivery timelines.

• Support order management processes, drive projects and ensure smooth platform functionality across trading journeys.

• Work closely with technology teams to review sprint plans, narratives, and test strategies, ensuring accurate translation of requirements into deliverables.

• Monitor platform performance and analyse data to identify opportunities for optimisation, stability improvement, and enhanced user experience.

• Support operational rollouts of equity across internet and mobile channels, ensuring smooth deployment and minimal business disruption.

• Develop and maintain user guides, operational documentation, and reference materials to support adoption and platform usage.

• Provide post-go-live support, including training support, production issue investigation, escalation, resolution, and follow-up within SLA timelines.

• Collaborate with product and marketing teams to support feature adoption, client engagement, and business growth initiatives.

• Manage day-to-day operational support by responding to trading-related enquiries from Relationship Managers and stakeholders.
   

Requirements:

• Bachelor’s degree in business, Finance, or a related discipline, with 3-5 years of relevant experience, i.e requirements gathering, business analysis, and collaboration with cross-functional stakeholders.

• Experience or strong knowledge of wealth investment products, particularly equities, with a sound understanding of equity markets and trading principles.

• Solid IT and platform exposure, preferably involving banking or wealth management platforms such as AVALOQ.

• Strong communication, stakeholder management, and collaboration skills.

• Ability to work effectively under pressure, manage multiple deliverables, and meet deadlines with strong attention to detail.

• Self-motivated, proactive, and able to work independently with minimal supervision.

Location:

DBS Asia Central

Job:

Product Management

Schedule:

Regular

Employee Status:

Full time