Program Manager

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System^™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario^™, Donkey Kong^™, The Legend of Zelda^™, Metroid^™, Animal Crossing^™, Pikmin^™ and Splatoon^™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. 

SUMMARY:

Join Nintendo's Program Management Consulting & Services (PMCS) team and help drive some of the company's most strategic cross-functional initiatives. As a member of PMCS, you will partner with leaders and subject matter experts across Nintendo of America to lead programs and projects from concept through execution, ensuring alignment with organizational priorities and business objectives. This role offers the opportunity to influence enterprise-wide initiatives, navigate complex stakeholder environments, and deliver meaningful business outcomes that support Nintendo's continued growth and innovation.

Beyond traditional project management, PMCS serves as a trusted consulting partner to the business, helping teams improve processes, solve organizational challenges, and support product lifecycle activities across pre-release, launch, and post-launch operations. If you thrive in a collaborative environment, enjoy bringing clarity to ambiguity, and are passionate about delivering results through influence and partnership, this is an opportunity to make a broad impact across Nintendo.

DESCRIPTION OF DUTIES

• Manages all project phases and related project resources for identified projects across multiple departments and divisions by using best practices in project methodology, ensuring project implementations are on time, on budget, and of high quality.
• Manages day-to-day logistics of assigned projects, scope and associated tasks.
• Works with executives and senior leaders to plan and schedule project deliverables, goals, and milestones for very complex company and global projects.
• Performs or supports the execution of standardized project processes and methodologies.
• Identifies, analyses, defines, and coordinates stakeholder needs and translates them into functional requirements.
• Establishes, communicates, and manages appropriate project scope change management procedures.
• Creates, updates, and maintains all documentation related to the projects including charters, work plans, timelines, issue/risk logs and budgets.
• Conducts comparison processes to identify and develop process improvements; provides recommendations on next steps and manages deliverables.
• Identifies and facilitates systematic improvements through project management best practices.
• Provides subject matter expertise, guidance and PM design support.

SUMMARY OF REQUIREMENTS

• Minimum of eight to ten (8-10) years of related experience.
• Professional experience with a full understanding of project management methodologies; resolving a wide range of corporate and global issues in creative ways.
• Strong organizational, presentation, and customer service skills with the ability to lead without authority.
• Demonstrated ability to resolve complex issues through in-depth analysis of business needs, industry context, and data, considering a range of variable factors.
• Demonstrates mastery of handling complex cultural situations and project alignment with competing goals and ambiguities.
• Advanced skills in MS Office and online project management tools (SmartSheet, SharePoint, Jira/Confluence, etc).
• Requires specialized depth and/or breadth of expertise in own job family or field.
• Bachelor’s degree in Project Management/Business or a related field, or equivalent.
• Formal Project Management certification (PMP, CSM, PgMP, CAPM,  etc..) or equivalent; PMP and/or CSM preferred.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.