Business Development Executive

Job Specification

 

Telesales / Business Development Executive

 

Location: Poole, Dorset — full-time office based

Salary: £35,000–£50,000 DOE

Commission: 1–3% of gross profit generated from new business opportunities

 

Role Overview

 

Lume Interiors is looking for an experienced Telesales / Business Development Executive to support the continued growth of the business within the commercial interiors, office fit-out and refurbishment sector.

 

This is an office-based role focused on identifying, contacting and engaging with end users and direct clients, with the key objective of securing high-quality appointments for the wider Business Development and Pre-Construction teams.

 

The successful candidate will be confident on the phone, commercially aware, resilient and comfortable speaking with senior decision-makers across a wide range of sectors.

 

Key Responsibilities

 

* Proactively identify and contact prospective end-user clients.

* Generate new business opportunities within the office fit-out, refurbishment and commercial interiors market.

* Secure a minimum of 3 qualified client appointments per week.

* Build and maintain a strong pipeline of prospective clients and project opportunities.

* Research target businesses, key contacts, office moves, refurbishments and potential project triggers.

* Speak confidently with senior decision-makers, including office managers, facilities managers, operations directors, managing directors and business owners.

* Qualify opportunities by understanding project requirements, timescales, budget, location and decision-making process.

* Accurately update CRM records and maintain clear notes on all activity.

* Work closely with the Business Development and Pre-Construction teams to hand over qualified opportunities.

* Support email campaigns, follow-up calls and wider sales initiatives.

* Represent Lume professionally and positively at all times.

 

Experience Required

 

* Minimum 3 years’ telesales experience.

* Proven track record of booking appointments or generating qualified sales opportunities.

* Experience speaking directly with end users, clients or senior decision-makers.

* Relevant experience within commercial interiors, office fit-out, construction, property, facilities management or a related sector would be highly beneficial.

* Strong telephone manner and ability to build rapport quickly.

* Confident, resilient and target-driven.

* Excellent organisation and follow-up skills.

* Comfortable working in a fast-paced, sales-focused environment.

 

Ideal Candidate

 

The ideal candidate will be someone who understands how to open doors, create meaningful conversations and identify genuine project opportunities.

 

They will be proactive, commercially minded and capable of working independently while also supporting the wider Lume team. Direct office fit-out experience would be beneficial, but the priority is a strong telesales background, a proven ability to secure appointments and the confidence to engage with senior client-side contacts.

 

Targets

 

* Minimum of 3 qualified appointments per week with end users or direct clients.

* Consistent outbound call and follow-up activity.

* Clear pipeline development and CRM management.

* High-quality meetings that create genuine opportunities for Lume.

* Contribution towards the company’s new business turnover and gross profit targets.

 

Commission Structure

 

In addition to the basic salary, the role will include a commission structure based on 1–3% of gross profit generated from successful new business opportunities.

 

Based on current new business turnover and anticipated gross profit levels, this commission structure provides significant earning potential, with current projected gross profit from new business opportunities in the region of £1,000,000.

 

For example, depending on performance and agreed commission level, this could represent an additional earning opportunity of approximately:

 

* 1% of gross profit: £10,000

* 2% of gross profit: £20,000

* 3% of gross profit: £30,000

 

This means the total package has the potential to reach approximately **£45,000–£80,000+**, depending on base salary, performance and commission achieved.

 

Package

 

* Basic salary of £35,000–£50,000, dependent on experience.

* Commission based on 1–3% of gross profit from new business generated.

* Office-based role in Poole.

* Opportunity to join a growing business within the commercial interiors and workplace sector.

* Long-term progression potential for the right person.