Supervisor

Company Overview

Join our team at Chick-fil-A, where we are committed to providing exceptional service and delicious food in a warm and welcoming environment. We believe in putting people first and creating a positive impact in our community. As we continue to grow, we are looking for dedicated and experienced Supervisor to lead our team and contribute to the success of our Chick-fil-A restaurants’: Chick-fil-A Pharr and Chick-fil-A La Plaza

Role Summary

Work within the leadership teams in pursuit of excellence in Back of House, Front of House, & Drive Thru Operations. Specifically, this role is an ambassador, leader and critical component in ensuring that the restaurant is successful in the following areas:

· Restaurant Operations

· Leadership and People Development 

· Vision and Service Model compliance throughout all areas of oversight

· Guest Experience

General Responsibilities:

· Support a restaurant culture of growth-minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.

· Maintain vision alignment with the Operator and the leadership team.

· Ensure stewardship systems are executed throughout the restaurant.

· Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.

· Oversee and execute daily operational execution of goals (Sales, Guest Experience, Food Safety). This includes daily positional work in operations and leading shifts. 

· Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

Skills:

· Strategic thinker, Goal-oriented, Tech-savvy

· Great communicator both in handling difficult situations and a diverse team.

· Mature, dependable and results-oriented

· Ability to work in a team environment

· Very detailed oriented & keenly observant

· Professional marketing or communications experience

· Maintains a number of business and professional community contacts

· Self-starter, creative and flexible

· Good business sense, achiever

· Strong project/time management skills

· Proven history of consistently performing at a high level

· Unquestionable integrity and represents Chick-fil-A well

· Passionate about building relationships with guests

· Servant spirit with strong sense of stewardship

REQUIREMENTS in order to Apply:

· Minimum 1 year experience as a leader in food service operations

· Minimum 1 year experience in management

· This person must be skilled in time management.

· This person must be self-directed and highly organized.

·  Must have strong analytic and problem solving skills

· This person must master all knowledge and skills of every position in the Restaurant.

·  Must have open availability

·  Must be available to work 30 hours a week

·  Must be available to open/close 2x a week

·  Must be available to work 2x weekends a month

·  Must execute and teach Chick-fil-A’s standard of “Core 4”

· Minimum age of 21 years old

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.