Continuous Improvement Specialist

Job Description:

Supports site-wide continuous improvement efforts by assisting with the implementation of process improvements that enhance efficiency, quality, and operational stability. Collaborates with plant leadership and frontline teams to identify waste, improve workflow, and strengthen the culture of continuous improvement. Facilitates improvement activities, contributes to standardized processes, and assists teams in problem solving and root cause identification. Ensures all activities support safe operations, regulatory compliance, and organizational objectives. Partners with cross functional departments to support ongoing improvements and drive consistent performance across the facility.

Primary Duties

• Supports the execution of site-level continuous improvement initiatives that improve process predictability, reduce waste, and enhance customer satisfaction.
• Partners with operational leaders and frontline employees to identify improvement opportunities and assist in implementing standardized work practices.
• Facilitates improvement events, training sessions, and hands‑on activities that strengthen understanding and use of continuous improvement tools.
• Conducts on‑site observations to identify non‑standard operating conditions and assists teams in restoring processes to expected performance levels.
• Assists with the development, documentation, and communication of improvement plans, performance indicators, and project updates.
• Supports data‑driven decision making by gathering and interpreting operational information related to efficiency, quality, and workflow.
• Ensures improvement activities align with safety, regulatory, and quality expectations.
• Performs other duties as assigned.

Education and Experience Requirements

Requires a Bachelor’s degree in engineering, operations, business, or a related field; 3+ years of experience supporting process improvement or operational efficiency in a manufacturing or operations environment; or any combination of education and experience which would provide an equivalent background.
Experience in heating, ventilation, and air conditioning or related industries preferred.

Knowledge, Skills, and Abilities

• Knowledge of continuous improvement concepts, including waste identification and standardized work practices.
• Ability to facilitate improvement activities, group problem‑solving sessions, and collaborative discussions.
• Strong analytical skills with the ability to interpret operational information and identify improvement opportunities.
• Ability to influence employees at all levels through effective communication, coaching, and relationship building.
• Strong organizational skills with the ability to prioritize multiple tasks in a dynamic work environment.
• Knowledge of performance metrics and methods for evaluating operational effectiveness.
• Ability to support change management initiatives and encourage adoption of improved work practices.

Essential Mental and Physical Functions:

• Ability to analyze information, make decisions, and manage multiple priorities under time constraints.
• Occasional standing, walking, and movement throughout manufacturing areas.
• Ability to lift up to 20 lbs. during site visits.
• Regular communication with leadership, supervisors, and frontline employees to support improvement initiatives.
• Occasional travel to other facilities or vendor locations as required.

Work Environment:

• Performs work primarily on-site in an office setting with routine visits to manufacturing areas.
• Exposure to varying temperatures, noise, moving mechanical equipment, and industrial environments during plant visits.
• Use of personal protective equipment required when entering designated areas.
• May require overnight travel in support of operational needs.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time.  The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.