- Salary
- $22 – $26/hr
- Location
- Howell, Michigan, US
- Type
- Full-time
- Department
- Healthcare
- Source
- BetterTeam
Description
Key Responsibilities:
- Greet patients warmly upon arrival and deliver an exceptional first impression.
- Schedule appointments and optimize the daily patient calendar for maximum efficiency.
- Answer incoming calls, respond to patient inquiries, and direct messages appropriately.
- Maintain and update digital patient records while ensuring HIPAA compliance.
- Process patient copays, account balances, and daily billing transactions accurately.
- Assist patients with insurance verification, benefits breakdown, and claims processing.
- Keep the reception area clean, presentable, and well-stocked with administrative supplies.
- Collaborate closely with clinical and administrative staff to ensure smooth patient flow and office operations.
Requirements:
- Experience: Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate.
- Knowledge: Familiarity with dental terminology and dental insurance verification processes.
- Technical Skills: Proficiency in computer systems and dental practice management software.
- Communication: Excellent verbal and written communication and interpersonal skills.
- Organization: Strong organizational and multitasking abilities in a fast-paced clinical setting.
- Professionalism: High attention to detail and a strict commitment to maintaining patient confidentiality.
Why Join Us?
- Competitive pay based on experience.
- Comprehensive health benefits package.
- Professional development and continuing education opportunities.
- A supportive, team-oriented work culture in the heart of Howell.