Behavioral Health-Administrative Assistant

Description

At Corsica River Mental Health Services (CRMHS), we believe that quality behavioral healthcare begins with compassion, connection, and accessibility. Our mission is to provide effective, client-centered mental health services that empower individuals throughout Maryland's Mid-Shore communities to overcome challenges and build on their strengths. We are dedicated to helping every client recognize their resilience and achieve meaningful, lasting growth.

Our team is guided by values that prioritize empathy, collaboration, innovation, and positive outcomes. We are looking for individuals who share our commitment to making a difference in the lives of others and who bring these values to their work every day.

As a member of our administrative team you play an essential role in creating a positive experience for our clients from their very first interaction with our practice. Serving as the welcoming face and voice of CRMHS, you will help build trust, foster meaningful relationships, and support clients as they access the care they need.

We are seeking a motivated, organized, and personable professional who enjoys working in a fast-paced office environment and has an interest in behavioral health. If you thrive on helping others, enjoy multitasking, and take pride in providing exceptional customer service, we would love to hear from you.

Requirements

Essential Duties & Responsibilities

• Communicate professionally and effectively with clients, providers, and colleagues through phone, email, and in-person interactions.
• Answer and manage incoming phone calls throughout the day.
• Schedule appointments and assist with provider calendars.
• Verify insurance benefits and maintain accurate client information.
• Collaborate closely with administrative and clinical staff to resolve issues efficiently and ensure a seamless client experience.
• Scan, organize, and maintain confidential client records.
• Manage multiple tasks and priorities while maintaining attention to detail.
• Provide outstanding customer service by understanding and responding to each client's unique needs.
• Demonstrate a positive attitude, flexibility, and a willingness to learn and support team initiatives.

Full-Time Benefits

A Supportive Team Environment

• Join a collaborative workplace where teamwork and mutual respect are valued.

Comprehensive Health Benefits

• CRMHS pays 100% of the employee health insurance premium.
• Affordable dental, vision, and supplemental insurance options are available.

Retirement Planning

• 403(b) retirement plan with employer contributions after two years of employment.

Professional Growth

• Educational assistance and ongoing training opportunities to support your career development.

Work-Life Balance

• Competitive paid vacation and holiday benefits.

Competitive Compensation

• Salary commensurate with experience and qualifications.

If you are looking for an opportunity to make a meaningful impact while growing professionally in a supportive environment, we encourage you to apply and become part of the CRMHS team.