Time & Labor Process Lead (Workbrain / Infor WFM)

Join us on a journey of endless possibilities 

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. 

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. 

Learn more at www.stradaglobal.com 

To learn more about us, visit stradaglobal.com 

Time & Labor Process Lead (Workbrain / Infor WFM)

The Role

We are seeking an experienced Time & Labor Process Lead with deep expertise in Workbrain (Infor Workforce Management) to support enterprise clients through configuration, consulting, implementation, and ongoing production support.

This is a client-facing consulting role where you will serve as a trusted advisor, translating business requirements into scalable workforce management solutions while partnering closely with client stakeholders throughout the project lifecycle.

The ideal candidate has hands-on experience configuring complex Time & Labor solutions within Workbrain, understands workforce management best practices, and has experience supporting large enterprise organizations. Experience with UKG Workforce Management (formerly Kronos) is highly preferred.

• Serve as the primary functional consultant for assigned enterprise clients.

• Partner with business stakeholders to understand operational and workforce management requirements.

• Lead solution design sessions and recommend best practice Time & Labor configurations.

• Configure and maintain Workbrain (Infor WFM) solutions, including:

  • Pay Rules

  • Accruals

  • Attendance Policies

  • Schedules

  • Labor Rules

  • Timekeeping configurations

• Analyze business requirements and translate them into functional system designs.

• Assess solution feasibility, identify risks, and recommend appropriate approaches.

• Support all phases of the implementation lifecycle, including:

  • Requirements gathering

  • Solution design

  • Configuration

  • Unit testing

  • System testing

  • Documentation

  • Deployment

  • Production support

• Develop and execute test scenarios to validate new functionality and enhancements.

• Create and maintain functional documentation, configuration guides, and process documentation.

• Collaborate with cross-functional teams, including developers, project managers, payroll, HR, and client stakeholders.

• Provide production support by troubleshooting complex Time & Labor issues and recommending long-term solutions.

• Mentor junior consultants and contribute to team best practices.

The Requirements

• Bachelor's degree in Computer Science, Information Systems, Business, Human Resources, or a related field, or equivalent professional experience.

• 5+ years of hands-on experience implementing or supporting Workbrain (Infor Workforce Management).

• Experience configuring enterprise Time & Labor solutions for large organizations.

• Strong functional configuration experience with:

  • Pay Rules

  • Accruals

  • Attendance Policies

  • Timekeeping Rules

  • Scheduling

  • Labor Rules

• Experience gathering business requirements and leading client workshops.

• Experience supporting software implementations from design through production support.

• Ability to troubleshoot complex Time & Labor issues and identify root causes.

• Strong understanding of U.S. Time & Labor regulations, overtime rules, and payroll integration.

• Excellent client-facing consulting and communication skills.

Preferred Qualifications

• Experience with UKG Workforce Management (Dimensions or Pro WFM/Kronos).

• Experience integrating Time & Labor systems with payroll or HRIS platforms.

• Experience working in consulting or professional services.

• Knowledge of Canadian Time & Labor regulations.

• Experience supporting unionized workforces and collective bargaining agreements.

• Experience working with global clients.

• Previous mentoring or technical leadership experience.

• UKG, Infor WFM, or other Workforce Management certifications.

At Strada, our values guide everything we do: 

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. 

• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. 

• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. 

• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. 

• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right. 

Benefits 

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. 

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. 

Our commitment to Diversity and Inclusion 

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. 

Diversity Policy Statement 

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country 

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. 

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. 

We offer yow a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide onganization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

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