Product Engineer

Description

Fulton is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dry-cleaning markets, he invented the first Vertical Tubeless Boiler in 1949. With our expansion of products and knowledge throughout the years, we are well known in many applications of your daily life including but not limited to, food processing, pharmaceutical, education, gas processing, laundry, dry cleaning, healthcare, and government / military.

Fulton researches, engineers, manufactures, sells, and services complex thermal fluid, steam, and hydronic equipment along with engineered systems for a wide range of commercial and industrial applications. We strive for energy efficiencies, global impact, and environmental responsibility. Fulton has served as an industry leader of emerging heat transfer technologies for more than 70 years!

Our culture thrives on the HEART values of the company and puts pride in our people. We encourage continued training and learning to grow you and your career with Fulton.

HEART:

Honesty and Integrity

Effective and Results Oriented

Always customer focused

Respectful and considerate

Team Player

Benefits: At Fulton we value our employees and therefore offer competitive compensation, onsite fitness club, retirement plan, health insurance, dental insurance, vision insurance, voluntary disability insurance, voluntary life insurance, employee assistance program, vacation time, paid holidays, profit share bonus.

OVERALL RESPONSIBILITY:

The Product Engineer is responsible for managing boiler orders with regards to accuracy, timeliness, manufacturing efficiencies, manufacturing support, and customer satisfaction. The Product Engineer will develop and improve the processes of accepting, entering and processing boiler orders as received in a manner that is consistent with the Company values and operating philosophy.

ACCOUNTABILITIES:

• Customer Orders – Reviews and approves purchase order, specifications, acknowledgement, and drawings for the customer and production as required by the production timeline. Ensures that all drawings conform to best engineering practices and any applicable code requirements. Identify and specify components any special order parts that need to be purchased to fulfill the requirements of the order.
• Vendor Management - Works closely with supply chain to ensure all purchased parts are specified correctly and delivered in a timely fashion.  Resolve issues pertaining to supply and identify substitutes.
• Technical Support – Provide technical support during manufacturing, and perform in-process and final inspections. Provide technical support for aftermarket functions, including support for installation, service, and providing any required literature or documentation.
• Customer Support and Satisfaction – Act as a liaison between manufacturing and the customer, communicating with the customers as needed to resolve technical issues and commercial issues.
• Documentation – Ensure that proper documentation is obtained, saved in the job file, and provided to the customer.

Requirements

QUALIFICATIONS (Education, Certifications and Required Experience):

• Engineering Degree or Technical Degree Preferred
• Project Management Experience
• Knowledge of both Mechanical and Electrical Design Principles

DEMONSTRATED CRITICAL COMPETENCIES:

• Communication – Ability to ensure information is passed on to others who should be kept informed. Ability to express oneself clearly in conversation and interaction with others. Ability to express oneself clearly in business writing.
• Technical Expertise – The ability to demonstrate depth of knowledge and skill in a technical area.
• Thoroughness – Ensuring work and information is complete and accurate; carefully preparing for meetings and presentations, following up with others to ensure that agreements and commitments have been fulfilled.
• Stress Management – The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.
• Decisiveness – The ability to make difficult decisions in a timely manner.

PHYSICAL REQUIREMENTS:

• Repetitive Motion – Substantial movement/motion of the wrists, hands, or fingers.
• Sitting – The body is supported by buttocks and back and employees needs to remain seated for extended periods of time.
• Walking – Moving about on foot to travel and accomplish tasks, including long distances
• Vision – Visual acuity is required to view a computer terminal and to analyze data

Disclaimer: The position description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee.