- Location
- -REMOTE, USA-
- Workplace
- Remote
- Department
- Product Mgt
- Seniority
- Manager
- Experience
- 20+ years
- Source
- Greenhouse
Description
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
We are looking to hire a Product Manager II to join our Product Organization. You'll own a set of experiences and help define what "great" looks like as AI reshapes how customers work across Smartsheet. You’ll help identify the needs of our customers, and empower customers to drive meaningful change in their organizations.
You’ll report to our Director, Product Management. You may work from our Bellevue, WA office, or remotely from anywhere in the US where Smartsheet is a registered employer.
You Will:
- Own a set of features end-to-end — defining and shipping them against clear success criteria
- Define a set of features/experiences based on customer needs, market trends, and business outcomes
- Make the feature-level release calls (ship, block, or defer) and own quality and readiness for what you ship, including AI behavior where it's involved
- Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
- Partner with research, product design, data science and analytics teams to validate hypotheses
- Communicate strategy, product insights, winning and losing experimentation, etc. to a wide audience
You Have:
- A technical degree, or equivalent experience working closely with engineers to make product decisions on behalf of customers
- Two or more years of product management experience, ideally building tools that people use every day
- A data-informed mindset: you define and track feature metrics, dig into the "why" behind them, and separate real customer value from hype
- Experience partnering closely with engineering, design, user research and marketing teams working on agile development and frequent product releases
- Experience working directly with customers to gather insights and inform your perspective
- Success delivering delightful user experiences on high-scale platforms that drive real business outcomes
- High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit
- Excellent written and verbal communication skills
- Comfortable using AI tools (e.g., Claude, Lovable, Cursor, or similar) to accelerate work, with a curious and experimental mindset toward emerging capabilities. But also able to think critically about where AI adds value vs. where human judgment is essential
You’ll thrive here if you’re
- Genuinely curious about how people and organizations work
- Energized by ambiguous, fast-moving problems — AI is rewriting a lot of them
- At home diving deep into complex domains—and passionate about product management
Current US Perks & Benefits:
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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