Department Supervisor

Job Description:

Job Details

Description

Wastequip division Container Pros is looking for a Department Supervisor for our Houston, TX location.  The Supervisor will coordinate the activities of all staff, including Technicians, Welders and Painters, engaged in the repair of customer refuse containers needing service both onsite and offsite. Also provides reporting to management on all work and ensures customer satisfaction is maintained.

We are located here: 7213 East Mount Houston Rd. Houston, TX 77050

Responsibilities:

• Assigns work orders to appropriate team members as appropriate to meet customer commitments

• Provides leadership and guidance to ensure work performed matches customer and/or service order request

• Monitor and evaluate staff performance

• Clearly communicate goals, expectations and provide timely feedback as appropriate

• Interacts with customer as needed to provide status updates, obtain additional information and ensure overall customer satisfaction

• Provides daily status updates to management on progress of work orders

• Works with appropriate team members to resolve issues or request support as needed

• Travel by vehicle to customers either by driving or as a passenger.

• Other duties as assigned

Qualifications

• 3+ years’ experience as a supervisor

• Knowledge of Commercial Trash cans and Roll-offs  

• Experience leading teams

• Ability to read and comprehend verbal and written instructions

• Able to troubleshoot electrical and hydraulic components

• General mechanical abilities

• Must have good customer service skills.

• Ability to ride in a vehicle for long periods of time

Company Benefits:

• 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up Medical Plans

• Prescription (Rx) Insurance

• Health Savings Account (HSA)

• 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans

• Vision Insurance

• Flexible Spending Accounts (FSA’s)

• Health Care FSA

• Dependent Care FSA

• Company Paid Base Life Insurance

• Company Paid Accident, Death & Dismemberment Insurance

• Company Paid Business Travel Accident Insurance

• Company Paid Disability Insurance

• Short-Term Disability (STD) and Base Long-Term Disability (LTD) Insurance

• Employee Assistance Program (EAP)

• Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance

• 401(K) Retirement Plan with 50% Company Match

• Voluntary Pet Insurance

• Vacation and Personal/Sick Time

• Paid Grandparent Leave

• Paid Bonding Leave

• Adoption Assistance

• Education Assistance (Tuition Reimbursement)

About Wastequip

Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry’s only All-in-One solutions provider – from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.
 

While we’re proud to be North America’s leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing – building a brighter future for all.