Senior Director, Technology & Operations Strategic Program Delivery

What is the opportunity?

As Senior Director, Technology & Operations Strategic Program Delivery, you will be responsible for providing end-to-end program delivery leadership for mission-critical T&O initiatives, ensuring alignment with RBC’s strategic, risk, and regulatory imperatives. This role drives value-based outcomes through accelerated execution, innovation, and governance of complex technical programs.

What will you do?

• Program Delivery & Execution: Lead delivery of high-impact initiatives from strategy to execution, compressing timelines while ensuring compliance and quality.
• Portfolio Governance and Dependency management: Establish portfolio governance to prioritize interdependent programs, manage cross-program risks, and resolve critical path dependencies.
• Emerging Technology & Architecture Leadership: Design governance frameworks for highly technical architecture initiatives balancing innovation with risk mitigation.
• Stakeholder & Client-Centric Delivery:Collaborate directly with multiple stakeholders to align technical delivery with business outcomes and minimize disruption.
• Change Advocacy & Innovation: Promote agile methodologies and continuous improvement within T&O, fostering a culture of innovation and operational resilience.
• Program Leadership: Proven ability to lead large-scale technical programs with aggressive timelines, including governance, status reporting, and contingency planning.
• Stakeholder Management: Experience engaging directly with C-suite executives, clients, and cross-functional teams (tech, HR, compliance).
• Problem-Solving: Track record of resolving ambiguous, high-stakes challenges (e.g., unidentified data flows, legacy system limitations).
• Outcome Focus: Demonstrated success in accelerating migrations, reducing operational friction, and driving client retention.

What do you need to succeed?

Must have:

• 10+ years in technical program management/leadership within financial services.
• Direct experience leading complex program delivery (e.g. M&A, client migrations, or platform modernizations/transformations.
• Proven track record of influence at C-suite level, with strong executive presence and ability to lead critical strategic conversations with senior leadership.
• Strong understanding of technology and financial services industry, with demonstrated expertise across multiple business lines or functions within financial services.
• Demonstrated success driving technology adoption and transformation initiatives at scale, with measurable business outcomes and organizational impact.

• Exceptional written and oral communication skills along with strong presentation abilities. Demonstrated capability to influence diverse stakeholders and drive consensus across competing priorities.
• Strong strategic thinking, organizational, and project management capabilities with ability to manage multiple complex initiatives simultaneously while maintaining high-quality standards.

Nice to have:

• Executive-level stakeholder management experience in matrix environments such as large, publicly-traded corporations.
• Strategic experience facilitating between and influencing key decision makers at the executive level.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for this particular position is $200,000 - $340,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Commercial Acumen, Creative Visioning, Decision Making, Long Term Planning, Organizational Leadership, Organizational Savvy and Politics, Strategic Thinking

Additional Job Details

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITYJersey CityUnited States of America40Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-08-062026-08-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.