Accounts Receivable Collections Specialist

Description

Signia Aerospace is a global, integrated provider of high-performance systems and specialized components for the aerospace industry.  Signia designs, manufactures, and services a wide range of products, that include mission equipment, thermal management systems, engine technology, and propellers. The Signia brands are leaders in their respective markets and provide a compelling value proposition to both aerospace and defense OEMs and end-users.

Onboard Systems Hoist & Winch, located in Anaheim, CA is one of the world’s leading providers of Search & Rescue (SAR) and Human External Cargo (HEC) advanced mission equipment for civil, commercial, and military helicopters.

Position Overview 

Location: Anaheim, CA (Onsite) 

Schedule: Monday - Friday 

Pay: $70,304 - $75,000 per year

The Accounts Receivable Collections Specialist is essential in supporting smooth financial operations, with a primary focus on maximizing cash collections, maintaining accurate customer account records, and ensuring timely and accurate processing of receivables. This role is also responsible for maintaining positive customer relationships, resolving account discrepancies, and minimizing bad debt exposure. The ideal candidate will have strong attention to detail, analytical and problem-solving skills, and the ability to collaborate effectively with customers and internal departments.

What You’ll Do

• Monitor customer aging reports and prioritize collection efforts based on risk and delinquency timeframes.
• Contact customers regarding overdue invoices through phone calls, emails, and written correspondence.
• Investigate and resolve payment delays, invoice disputes, deductions, and short payments.
• Coordinate with BD, CAM, and PM teams to resolve collection issues.
• Document collection activities and maintain detailed customer communication records.
• Negotiate payment arrangements within company guidelines.
• Escalate delinquent accounts to management when appropriate.
• Prepare weekly aging reports and collection status updates for management.
• Recommend accounts for credit holds or release based on payment performance.
• Assist in evaluating customer creditworthiness and monitoring credit exposure.
• Support bad debt reserve analysis and write-off recommendations.
• Participate in month-end AR reviews and provide updates on significant collection risks.
• Maintain compliance with company collection policies and customer contractual requirements

Who You Are

Education:

• Associate's degree in Accounting, Finance, or a related field preferred.
• Additional certifications in accounting 

Experience:

• Minimum of 2-3 years of experience in an accounts receivable role with a focus on collection efforts.
• Previous experience in a fast-paced environment with high transaction volumes is a plus.
• Familiarity with ERP systems (IFS, SAP, etc.) and Microsoft Excel is required.
• Experience with IFS strongly preferred.

Skills and Abilities:

• Strong attention to detail and accuracy in financial data entry.
• Excellent organizational and time management skills.
• Ability to handle sensitive financial information with discretion and professionalism.
• Strong communication skills, both written and verbal, for effective interaction with internal teams and external vendors/customers.
• Knowledge of California state tax laws and regulations is a plus.

What’s In It for You

• Benefits package including medical, dental, vision, life, disability
• Paid time off and holidays 
• 401(k) plan with employer contribution matching
• In addition to offering competitive wages and benefits, Onboard Systems also offers the opportunity to increase your future earnings tied to growth in company performance. We recognize employee contributions toward growing the business through our unique Growth Participation Unit program (GPU). GPUs are tied directly to company growth and reward all eligible employees with cash when the business grows over time. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status