- Location
- Porto
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- CareersPage
Description
An international employer based in Porto, Portugal is hiring a Customer Service to join their German-speaking team.
You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.
What you'd be doing:
- Keep internal systems and case notes accurate and current
- Follow up on open cases rather than letting them sit
- Recognize when something needs escalating versus resolving directly
- Contribute to a supportive, collaborative team environment
What we're looking for:
- Fluent German, written and spoken
- Reasonably tech-comfortable - happy learning new internal systems
- Some prior customer-facing experience is a plus, though not essential
- Clear, professional communication style, written and verbal
Details:
- Work model: On-Site
This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.
Apply below and our recruitment team will follow up with next steps.
Skills
Customer Service
