Services Account Manager

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

You will be responsible for promoting and developing our Professional Services, Educational Services, and Financial Services portfolio with our resellers and integrators across the Nordic region. Identifying and developing new business opportunities is also a key part of your role. This means that you will not only act as the Services Ambassador towards our partners, but also within the organization itself.

You will drive both the strategic and operational growth of our services portfolio while strengthening collaboration with internal teams across the business.

In this role, you will report directly to the Regional Services Business Director.

As a Services Account Manager, you will:

• Drive the strategic and operational growth of our services portfolio with both existing and new resellers across the Nordic region.

• Act as the primary point of contact for our services portfolio, both externally for customers and internally within the organization, serving as our Services Ambassador.

• Build and maintain relationships with resellers and vendors, while actively seeking and developing new customer relationships.

• Continuously maintain and expand your product knowledge and industry expertise.

• Manage leads from initiation through to successful sales closure and handover, coordinating with all relevant stakeholders throughout the process and ensuring exceptional partner experience.

• Work closely with the Internal and External Sales teams to follow up on and drive projects and quotations. You will be ultimately responsible for maintaining an accurate and up-to-date sales forecast.

• Demonstrate creativity in developing commercial campaigns, product promotions, and marketing content. You will create innovative concepts to engage current and prospective customers and identify opportunities in new markets, while proactively responding to market trends.

• Collaborate with colleagues, partners, and customers across multiple countries, supporting the continued growth of our services business throughout the Nordics.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Services Account Manager:

• Has strong commercial acumen and a results-driven mindset.

• Is a true team player who can build, develop, and maintain long-term relationships.

• Possesses strong influencing and negotiation skills.

• Has at least 4 years of experience in a similar sales, account management, business development, channel, or services-related role.

• Strong verbal and written communication skills in English. Knowledge of a local Nordic language (Swedish, Danish, Norwegian, or Finnish) is a plus. Swedish is required for candidates based in Sweden.

• Has experience within the Cyber, technology, services, distribution, or channel ecosystem, or is eager to build a career in this environment.

• Is passionate about storytelling, presenting, and engaging customers.

• Has strong stakeholder management skills and enjoys working with customers, partners, and internal teams.

• Is comfortable working in an international and regional environment across multiple countries.

• Holds a valid driving licence and is willing to travel within the Nordic region when required.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.