Vice President of Revenue Operations

Description

Position Title: Vice President of Revenue Operations

Location: New York City | Hybrid (4 days in office)
Salary Range: $175,000 – $200,000
Reports to: Chief Executive Officer

Drive Growth. Elevate Excellence. Shape the Future of Early Childhood Education. 

About Us

New York Preschool & Kids Club is an early childhood education and enrichment platform serving modern New York families through our combination of enrichment programs and preschool education. With multiple schools across NYC and private-equity backing, NYPKC is building a best-in-class operating platform, delivering on the full family experience for children and parents.

About the Role

The Vice President of Revenue Operations will own enrollment growth and revenue performance across all locations. This role is responsible for building the systems, strategy, and operational engine that drives predictable, profitable revenue.

This is a highly cross-functional role that partners closely with Education, Operations, Finance, and Marketing to ensure enrollment growth aligns with program quality, capacity, and financial performance.

How This Role Fits Into the Organization

• The VP of Revenue Operations reports directly to the CEO and owns enrollment and revenue performance across NYPKC.
• This role partners closely with the Chief People Officer to ensure alignment between revenue goals and how our schools operate, including coordination with the Director of Operations and Director of Education Operations.
• In addition, this role works cross-functionally with Education Innovation, Heads of School, Marketing, and Finance to drive a consistent, high-performing enrollment engine.

What You’ll Do

Revenue Strategy & Ownership

• Own total enrollment performance across all programs and locations
• Set enrollment targets and define the strategy to achieve them
• Build a clear, scalable model for revenue growth

Revenue Systems & CRM

• Design and maintain the full enrollment funnel from inquiry through re-enrollment
• Own CRM structure, data integrity, and pipeline management
  Define conversion benchmarks and ensure consistent tracking across the organization
• Build a single source of truth for revenue performance

Customer Journey & Conversion

• Architect a seamless, high-converting family experience
• Identify and remove friction across inquiry ? tour ? enrollment ? retention
• Improve conversion rates at each stage of the funnel
• Build systems to drive strong re-enrollment and retention

Pricing, Programming & Profitability

• Partner with Education and Finance to align pricing with value and margins
• Analyze program, location, and cohort performance
• Ensure enrollment growth supports overall profitability

FP&A / Forecasting

• Build and maintain rolling enrollment and revenue forecasts
• Produce clear, board-ready reporting on enrollment and revenue performance
• Support underwriting for new programs, locations, and partnerships

Lead Generation & Retention Strategy

• Partner with Marketing to align lead generation with conversion goals
• Develop cohort-based enrollment strategies by age group and location
• Track re-enrollment rates and identify early attrition patterns
• Analyze churn and identify opportunities to improve retention

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. 

Requirements

What We’re Looking For

• 8–12+ years of experience in revenue operations, growth, or sales strategy
• Experience building and scaling CRM systems (HubSpot preferred)
• Strong analytical and data-driven mindset
• Experience in multi-site or service-based businesses preferred
• Proven ability to build systems and processes from the ground up
• Comfortable operating in a fast-paced, evolving environment

 Physical exam and background checks are required for this position. 

What Success Looks Like

• A predictable, high-performing enrollment funnel with strong conversion rates
• Increased Student Lifetime Value driven by retention and re-enrollment
• Clean, reliable reporting that leadership and the board can trust
• Alignment between enrollment growth, program quality, and profitability
• Clear visibility into revenue performance across all locations

If you are a strategic leader who believes in the power of innovation, community, exceptional service, and continuous improvement, we invite you to help us build what’s next and raise the standard for both business performance and the family experience in early childhood education. Join us now!

Why You’ll Love Working Here

• Time to Recharge: Enjoy 15 PTO days to start, 7 sick days, paid company holidays, and a full week off during winter break, because supporting educators starts with supporting balance.
• Career Investment: Tuition Reimbursement Program up to $5,000 annually to help you reach your next educational goal.
• Comprehensive Care: Medical, Dental, and Vision coverage, plus a 401(k) Plan with Company Contribution
• The Extras: Commuter programs, discounted fitness memberships, and more!

Physical Demands: The role involves standing, walking, sitting, constant movement, and occasional climbing. The ability to lift and move up to 50 pounds is required. Specific sensory abilities include close vision, color vision, peripheral vision, depth perception, and adjustment of focus.

Inclusivity and Diversity: NY Preschool & Kids Club is committed to an inclusive and diverse community. We celebrate differences, leading with kindness and respect. We are an equal opportunity employer, prohibiting discrimination based on various factors.

Accommodations: The NY Preschool & Kids Club complies with ADA requirements. If you need accommodation in completing the application, please contact [email protected].