- Location
- The Gardens North Tower, Malaysia
- Workplace
- Onsite
- Type
- Full-time
- Seniority
- VP
- Experience
- 10+ years
- Source
- Workday
Description
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the department
UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.
UOB Group Wholesale Banking helps companies and institutions optimize their business operations and cash flow, manage risks, expand into new markets, and manage their capital needs by providing tailored financial solutions, services, and sector insights.
We help develop trusted relationships and partnerships by focusing on our clients’ long-term interests and helping them to meet their strategic objectives. Our unique combination of local, in-country presence and expertise, astute Asian market insights and regional network connectivity enables us to help unlock Asia’s potential for our clients.
Key Responsibilities
• Review, investigate, and disposition system-generated AML, sanctions, and name-screening alerts in a timely and accurate manner, ensuring all decisions are fully documented with supporting analysis and rationale.
• Partner with the Team Manager in the ownership, accountability, and execution of alert management activities, ensuring compliance with internal policies and regulatory requirements.
• Analyze customer and adverse media information to assess potential financial crime risks and determine whether escalation is required.
• Maintain comprehensive and auditable records of information and evidence relied upon in the alert disposition process.
• Collaborate with key stakeholders across business, operations, compliance, and KYC functions to enhance operational processes, improve efficiency, and drive consistent application of AML/CFT requirements.
• Support Know Your Customer (KYC) teams in meeting regulatory and Bank requirements throughout the customer lifecycle.
• Monitor and support the achievement of agreed service level agreements (SLAs), productivity targets, and quality standards.
• Drive process improvements and strengthen controls to support the achievement of Key Operational Risk Indicator (KORI) targets and operational excellence objectives.
• Perform User Acceptance Testing (UAT) for system enhancements, process changes, and technology implementations where required.
• Partner with Group AFC and relevant stakeholders to manage enquiries and information requests during internal audits, external audits, regulatory reviews, and compliance examinations.
• Provide oversight and guidance to ensure effective risk management, governance, and control frameworks are consistently applied across the team.
• Deliver AML, sanctions, and financial crime compliance training and knowledge-sharing sessions to team members.
• Act as a subject matter expert in AML/CFT, sanctions, and financial crime risk management, providing guidance on complex investigations and alert reviews.
• Maintain management information (MI), trackers, and performance dashboards to monitor team productivity, backlog, quality, and key performance indicators.
• Prepare and present regular management reports, statistics, and presentations for senior management and stakeholders.
• Participate in projects, initiatives, and other responsibilities as assigned from time to time.
Key Requirements
- Degree in Banking, Finance, Risk Management, or related disciplines.
- Minimum 10 years of banking and financial crime compliance experience.
- Strong experience in name screening, sanctions screening, AML/CFT investigations, KYC/CDD, PEP and adverse media screening.
- Extensive hands-on knowledge of Detica NetReveal, World-Check, Refinitiv, or similar screening platforms.
- Sound understanding of AML/CFT, sanctions regulations, financial crime risk management, and regulatory expectations.
- Proven ability to manage L1 screening operations, including alert reviews, escalations, quality assurance, productivity monitoring, and SLA management.
- Strong analytical, investigation, decision-making, and stakeholder management skills.
- Experience in managing complex screening cases, audit/regulatory reviews, and process improvement initiatives.
- Professional AML qualifications such as CAMS, ICA AML, or equivalent are advantageous.
- Excellent communication, leadership, coaching, and people management capabilities.
- Self-motivated, results-oriented, and able to perform effectively in a fast-paced environment.
Additional Requirements
Chinese (Mandarin), EnglishBe a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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