Senior Operations Management Director

Prime Time Shuttle has been a leader in airport ground transportation services in Southern California since 1984. Our commitment to on-time, safe, and quality services has made us a pioneer in the ride-share industry, handling over 21 million passengers to date. We are devoted to maintaining high standards, from our professional drivers to our immaculate vans, making us a standout choice for customers. We are currently looking for an experienced and dynamic Senior Operations Management Director who will play a crucial role in leading and optimizing our operations. The ideal candidate will have a wealth of experience in operational strategy, process improvement, and cross-functional leadership, and will be responsible for overseeing all operational activities to ensure adherence to quality and performance standards. Responsibilities: * Strategic Leadership: Develop and implement robust operational strategies aligned with company objectives.* Process Optimization: Identify and implement process improvements and operational efficiencies.* Cross-functional Collaboration: Work closely with other departments to enhance operational performance and customer satisfaction.* Supply Chain Management: Oversee and optimize all aspects of supply chain operations.* Budget Management: Develop and manage operational budgets to optimize resource utilization and cost efficiency.* Performance Monitoring: Define and monitor operational * KPIs to ensure performance targets are met.* Team Development: Lead and develop a high-performing operations team to achieve operational excellence.* Risk Management: Develop and implement risk management strategies to mitigate operational challenges.* Technology Integration: Leverage technology to enhance operational processes and customer experiences. Qualifications: * Bachelor's degree in Business, Operations Management, or related field; Master’s degree preferred.* Minimum of 10 years of experience in operations management, with at least 5 years in a senior leadership role.* Proven experience in developing and implementing operational strategies and process improvements.* Strong analytical, problem-solving, and decision-making skills.* Excellent leadership, communication, and interpersonal skills.* Proficient in using technology to enhance operational efficiency and customer experience. What We Offer: * Remote and hybrid.* Relocation assistance.* Competitive salary and benefits package.* Opportunity to shape the future of ground transportation in Southern California.* A collaborative and innovative work environment.* Continual professional and personal growth opportunities. Prime Time Shuttle is an equal opportunity employer and we encourage applications from candidates of all backgrounds and experiences. Join us and be a part of the legacy, driving Prime Time Shuttle's operations to new heights.