Assistant Director of Human Resources

Position Summary

The Assistant Director of Human Resources (HR) Operations supports the execution and continuous improvement of HR operational functions including Compliance, Benefits, Compensation, Payroll, and HR Systems for Crest Industries. This role partners closely with the Director of HR Operations to ensure effective implementation of HR strategies, maintain legal compliance, and deliver high-quality HR services that support business objectives and organizational growth.

The Assistant Director plays a key role in managing day-to-day operations, leading projects, and developing team members while contributing to strategic initiatives across the HR function.

Competencies

Ensures Accountability, Manages Ambiguity, Business Insight, Collaborates, Courage, Financial Acumen, Planning, Resourcefulness, Drives Results, Demonstrates Self Awareness, Situational Adaptability, Balances Stakeholders

Responsibilities

Compliance

· Supports the development and implementation of HR policies, procedures, and best practices aligned with company objectives.

· Partners with HR leadership and Legal to ensure compliance with federal, state, and local regulations (ADA, FLSA, FMLA, ACA, etc.).

· Assists in managing employee relations issues including investigations, disciplinary actions, and policy interpretation.

· Monitors regulatory changes and helps implement necessary updates to policies and practices.

· Supports maintenance of employee handbooks and ensures consistent communication of policy updates.

· Assists in preparing and maintaining required HR compliance reporting.

Employee Rewards

· Supports administration and continuous improvement of compensation and benefits programs.

· Analyzes compensation data and assists in benchmarking and market competitiveness reviews.

· Assists in managing vendor relationships for benefits programs (health, retirement, disability, etc.).

· Supports annual benefits open enrollment processes.

· Helps evaluate programs to ensure alignment with business goals and budget guidelines.

HR Systems & Payroll

· Supports HR systems optimization, including implementation, upgrades, and process improvements.

· Ensures data accuracy and integrity across HR platforms.

· Partners with HR and IT teams to improve system utilization and reporting capabilities.

· Helps streamline workflows and improve user experience for managers and employees.

Leadership & Operations

· Supervises and develops team members within HR operations (Comp/Benefits, Payroll, HR Systems as assigned).

· Leads cross-functional HR projects and supports enterprise-wide initiatives.

· Acts as a key liaison between HR Operations and business units.

· Provides reporting, analytics, and insights to support decision-making.

· Supports execution of strategic HR initiatives defined by the Director of HR Operations.

Requirements

· 3–7 years of progressive experience in HR operations, including exposure to compensation, benefits, compliance, or HR systems.

· Bachelor’s degree in Human Resources, Business, or related field required.

· Working knowledge of employment laws and HR best practices.

· Experience supporting or leading HR projects and initiatives.

· Strong analytical and problem-solving skills (Excel proficiency preferred).

· Experience with HRIS systems and payroll processes.

· Demonstrated ability to coach, collaborate, and influence across teams.

· Strong organizational skills with the ability to manage multiple priorities.