Technology Business Partner

As a Technology Business Partner, you will align technology services and solutions with organisational priorities to deliver measurable business value. Working closely with business leaders and teams, you will build trusted relationships, understand their needs, challenges and opportunities, and translate these insights into technology-enabled solutions that support successful business outcomes.

What will you be doing?

• Collaborating with senior leaders to shape and deliver technology strategies that support business objectives and long-term goals

• Developing clear roadmaps for technology and process improvements, identifying opportunities for innovation that drive measurable business value

• Building and maintaining deep knowledge of business domains, acting as the trusted advisor and primary contact between ETS and business units

• Supporting technology budgeting, monitoring spend, and ensuring investments align with business priorities while delivering maximum value

• Establishing strong relationships across business and technology leaders, ensuring IT initiatives, services, and strategies remain aligned to organisational needs

• Overseeing the performance of technology services, ensuring service levels meet or exceed expectations, and acting as an escalation point for timely issue resolution

• Ensuring technology solutions comply with regulatory requirements, organisational policies, and security standards, mitigating risks across projects and services.

What are we looking for in you?

• Experience in successfully aligning IT services with business goals, preferably in an IT management or IT business partner role, where you have demonstrated project management, change management, and stakeholder engagement.

• A strong understanding of business processes and how technology can drive business outcomes.

• Excellent communication and interpersonal skills.

• Ability to manage multiple priorities and projects simultaneously.

• Strong problem-solving and decision-making abilities.

• Familiarity with IT governance frameworks and best practices.

• Proficiency in IT service management (ITSM) and project management tools.

• Ability to travel as needed to sites across WA.

What can we offer you?

• Work with cutting-edge technologies and be part of a team driving technology transformation across RACWA.

• Join a team that values personal development and enables continuous learning opportunities, certifications, and career progression within a supportive and growth-focused environment.

• Benefit from flexible and hybrid working arrangements, including temporary remote work options and a focus on work-life balance.

• Contribute to high-impact projects or products that directly enhance RACWA's services to its members and the community.

• Be part of an organisation that embraces diversity and inclusion, ensuring a welcoming environment for all employees.

• Take advantage of a strong focus on employee wellbeing, including mental health support, wellness programs, and fitness incentives.

• Engage in meaningful community and social responsibility initiatives that align with RACWA's values and mission.

About RAC

RAC WA is a member-focused organisation dedicated to serving the Western Australian community. Our mission is to create a safer, more sustainable, and connected future for all Western Australians.
RAC values inclusivity, diversity, and flexibility in the workplace. As an Equal Opportunity Employer, we welcome everyone. For assistance during the application process, contact [email protected].#LI-JC1

This advert will close one week from posting and interviews will commence immediately after.