Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Splunk Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Splunk Enterprise and Observability Developer, you will be responsible for managing, developing, configuring, and optimizing Splunk environments to ensure high availability, performance, and security. You will support observability solutions across infrastructure, applications, and services, enabling proactive monitoring and troubleshooting for business-critical systems.

Roles & Responsibilities:
- Development and Administration of Splunk Observability, Splunk Cloud & Splunk ITSI environments.
- Manage dashboards, alerts, and reports for operational insights.
- Configure and manage data ingestion from multiple sources (logs, metrics, traces).
- Perform Health check and Troubleshoot OTEL agent communication issues
- Automate routine tasks using scripts, Agent AI
- Prepare Runbooks and SOP documentation
- Collaborate with technical towers and configure monitoring parameters as per request.

Professional & Technical Skills:

Must Have Skills:
- Strong experience on Splunk Observability, Splunk Cloud & Splunk ITSI environments.
- Expertise in scripting preferably Python and SPL queries
- Knowledge of Cloud platforms (AWS, Azure, GCP), Terraform, DevOps pipeline
- Knowledge of data onboarding, parsing, and field extractions.
- Knowledge in Automation/Agentic AI

Good To Have Skills:
- Exposure to container monitoring (Kubernetes, Docker) and OpenTelemetry.
- Understanding of ITIL processes and SNOW incident management workflows.
- Knowledge on Network monitoring tools
- Good communication

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.