Service Technician

Sandvik Mining   
Workshop Service Technician – Leading Hand  (Mt Isa)

About the opportunity  

We have a great opportunity for an experienced Service Technician - Leading Hand to join our workshop in Mt Isa, QLD. In this role, you’ll help keep our customers’ equipment running smoothly by carrying out diagnostics, maintenance, rebuilds, and repairs on our modern mining and construction machinery. 

As a Leading Hand, you’ll also support the team by sharing your knowledge, helping coordinate daily work, and ensuring jobs are completed safely and to a high standard. You’ll be the go-to person for equipment performance, helping improve reliability and productivity for our customers. 

To support you, we provide full product training and ongoing help from our expert product support team. 

Responsibilities  

As a Service Technician, you will be:  

• Conducting general mechanical and auto electrical duties, including maintenance, repairs, and fault diagnosis on all Sandvik Mining equipment.  

• Executing mechanical and auto electrical maintenance tasks according to maintenance plans, ensuring the integrity and safe operation of the equipment.  

• Offering valuable feedback to enhance maintenance planning and efficiency.  

• Keeping meticulous records of parts usage, equipment monitoring, and time logs.  

• Strictly adhering to all policies and procedures, with a strong emphasis on EHS policies.  

In addition to the Service Technician responsibilities, a Leading Hand will coordinate the following:    

• Assist in conducting daily resource planning to contribute to the smooth and effective running of each shift in line with KPI’s, business requirements and operational needs   

• Evaluate the quality of work of the team to ensure efficiency and equipment integrity   

• Provide relevant feedback to enable maintenance planning improvements in terms of efficiency and equipment integrity   

• Assist the Workshop Supervisor to mentor, motivate, train & evaluate and when required, performance manage team members to accomplish their goals and objectives as well as meeting the business needs   

• Support and conduct team meetings and communications as directed   

• Record keeping of parts usage, equipment monitoring, time records.  

About you   

We are looking for someone based near Orange, NSW with an Australian recognized Mechanical or Auto Electrical Trade Certification. Your demonstrated experience with Sandvik trucks, loaders, and drilling mobile mining equipment will be a distinct advantage. You should have a strong and proven safety culture, excellent communication and interpersonal skills, and a strong customer service focus and most importantly, previous leadership experience. Your motivation and determination to achieve targets and goals, along with a proactive, self-motivated attitude and the ability to take initiative, are essential. Basic computer literacy and a Class C Manual Driver’s License are required.   

Agencies need not apply.  
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.  

What we offer  

• Attractive location premiums, on top of your base rate.  

• Top-Tier Compensation: Enjoy highly competitive wages, bonuses, provided tech devices and work vehicle.  

• Comprehensive Benefits: Benefit from our Employee Benefits Program, including salary sacrifice options, a company-wide bonus scheme, and a Length of Service Recognition program.  

• Referral Rewards: Earn up to $5,000 for each successful referral through our Employee Referral Program.  

• Parental Leave: Benefit from company-funded paid parental leave, including superannuation contributions during your leave.  

• Growth Opportunities: Access a variety of training opportunities, from internal programs to contributions towards external studies.  

• Wellness Focus: Participate in the Sandvik Wellness Program to enhance your health and wellbeing.  

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.  

Who we are   

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.  

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.  

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.  

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.