As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.    

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. 

Job Description
Installation, configuration, testing, and commissioning of Flow cytometer systems and equipment at customer site.
Perform advanced troubleshooting, diagnosis, and repair of hardware and software issues, both on-site and remotely.
Conduct preventative maintenance and calibration services to ensure optimal system performance and longevity.
Provide comprehensive technical training and support to clients on system operation, maintenance, and best practices.

Manage and prioritize service requests, ensuring timely and effective resolution to minimize downtime.
Participate in on-call rotation and emergency support as required.
Adhere to all company safety protocols and industry regulations.

Job Qualifications

Bachelor's degree in Electronics/ Electrical/ Biomedical Engineering or a related technical field.
Minimum of 5-7 years of progressive experience in field service engineering, particularly with complex industrial or high-tech systems.
Proven expertise in diagnosing and resolving intricate technical problems involving hardware, software, and networking components.
Excellent communication, interpersonal, and customer service skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Proficiency in technical documentation and reporting.
* Willingness to travel frequently to client sites (both domestic and international) as required.
* Valid driver's license and passport.
* Certifications in relevant technical areas (e.g., specific equipment, networking) are a plus.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

IND Gurgaon - Aurbis Summit

Additional Locations

IND Delhi - Service DC

Work Shift