Retail Operations Coordinator

The Job

The Retail Operations coordinator plays a critical role in supporting the day-to-day execution and optimization of retail operations across the Manchester City FC stores. This specifically means that you will be coordinating a consistent and exceptional standard of operational- and customer services to the stores of Manchester City FC. It is a cross-functional coordination to ensure the stores run efficiently, campaigns are delivered effectively and key systems are maintained accurately.

Your Mission

• Provide day-to-day operational support to the Retail Operations Manager
• Assist with store operations coordination and issue resolution
• Maintain strong alignment and communication with retail store teams
• Support the execution of retail marketing initiatives and activations
• Manage and maintain retail systems including Retail7 and !D Cloud
• Coordinate logistics, product collections and partner orders
• Assist with maintaining accurate PO tracking and balances
• Manage monthly reporting and sharing across teams
• Support stock accuracy initiative and conduct monthly reconciliation.
• Work closely with stores to resolve discrepancies and ensure alignment

Your Talent

• Bachelor’s degree in business administration, Operations Management, or related field;
• Retail or operations experience preferred;
• Understanding of consumer-based retail business;
• Experience working with retail systems (e.g. POS, ERP, or inventory platforms);
• Proven ability to manage complex projects and multitask effectively;
• High attention to detail, particularly in data and systems management;
• Proactive, hands-on approach with a problem-solving mindset;
• Strong organizational, structure and planning skills;
• A team player with a collaborative approach;
• High level of resilience and adaptability;
• English on proficiency level.

This role is based in Den Bosch, the Netherlands. Working remotely from other countries is not possible.

To apply for this role, you must already have the legal right to work in the Netherlands. We will not apply for work or residence permits.

We Offer

•    Our salaries are based on 38 hours per week, but fulltime work is 40 hours per week. Instead, you choose between a lot of holidays; 40 per year ór choose for a 40-hour salary per month with still 28 holidays. You can switch every six months;
•    Annual bonus scheme;
•    New hires (introduction) days;
•    Great offer of e-learnings and a training offer for personal development;
•    Enough free fruit for you daily vitamins;
•    Provided lunch for low cost;
•    Choose between lease-bike, NS Business Card or travel by car for € 0,25 per km (>10km).
•    8% holiday allowance, employee insurances and a good pension scheme;
•    Employee discount on the PUMA, Levi’s, Fuelforfans and BMW Lifestyle websites;
•    Hybrid working. On fulltime basis 3 days in the office and 2 days at home (incl. allowance for home working);
•    Flexible working hours, modern workspace and a good working atmosphere;
•    International working environment with colleagues of more than 50 different nationalities;
•    Wellbeing activities (f.e. yoga, pilates and bootcamp) and an inhouse gym;
•    Community involvement (STICHD impact tool);
•    STICHD drinks 5/6x per year in the city center of Den Bosch;
•    Work hard, play hard. Our STICHD-events are legendary.
 

About Us

We like to think of ourselves as a family of experts.

Ok, we know what you’re thinking: at over 700 members, that’s a pretty big family. But what we really mean is that, whatever our skills or our story, whatever the task or the time pressure, we’re in it together. Pushing each other, backing each other and believing in each other, always.

We’re one STICHD. And that matters, because this one company does a lot.
 

We partner with some of the world’s most iconic brands to create products that people love. From socks and underwear to swim and fanwear. From PUMA and Levi’s to Formula 1 and Manchester City. From design and logistics to retail and events. From our HQ in the Netherlands to sales offices and logistics centres all over the world. Like we said: a lot.

Why join us?

Because at STICHD, you get the best of both worlds. The buzz and exposure of working on a global scale with the world’s biggest brands. The freedom and flexibility to find your own passion and follow your own path. But most of all, because we care. We really care. About our brands and products. About each package and every fan’s experience. About one another.

We have some amazing people at STICHD. People with different backgrounds and skillsets, perspectives and personalities. Global leaders in their field who always stay curious, grounded and never stop learning.

Does this sound like it could be you? Click ‘apply’ and show us what you’ve got!

AQCUISITION AS A RESULT OF VACANIES IS NOT APPRECIATED

STICHD provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at STICHD and PUMA, and we do not tolerate any form of harassment or discrimination.

 

At STICHD and PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.