- Location
- Batavia, IL 60510
- Workplace
- Onsite
- Department
- Perfection Servo
- Source
- Lever
Description
Perfection Servo, a SunSource company, specializes in providing worldwide service, repair and remanufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. www.perfectionservo.com
•Sources cost of new and repair pricing on jobs with the original equipment manufacturer (OEM)
•Informs customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer
•Quotes all incoming jobs in a timely manner
•Follows up on all quotes to obtain customer approval for the repair
•Confers with production or shipping to expedite or trace missing or delayed shipments
•Receives and checks customer complaints
•Handles all filing related to the assigned customer group
•Fills out customer concern forms on sub-contracted jobs
•Prepares various reports to customers or management as needed
