- Location
- PT
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- Vincere
Description
Dutch-Speaking Customer Support Specialist - Remote in Portugal
Do you want to work in customer support for a leading company while living in Portugal? Our client is looking for Dutch-speaking professionals to join a remote customer service team supporting clients in the Netherlands!
Join an international team delivering high-quality support via phone and email, assisting customers with their online shopping experience. Enjoy flexible remote work within Portugal while building your career.
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
- Provide customer support via phone and email
- Assist customers with orders, deliveries, payments, and returns
- Troubleshoot issues related to online purchases
- Provide information about products and services
- Escalate and reroute complex issues to relevant departments
- Ensure a friendly and professional customer experience
Candidate profile
- Fluent in Dutch and English (C1 level)
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work independently in a remote environment
- Comfortable handling multiple tasks and responsibilities
- Team player with a proactive attitude
Employer offers
- Remote work within Portugal
- Competitive local salary
- Full-time contract (40 hours per week)
- Rotational shifts from Monday to Sunday, 07:00–23:00
- International and multicultural work environment
- Career development opportunities
- Full training provided
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,500 candidates secure their dream jobs.
