Assistant Account Executive

Join a highly respected and award-winning insurance broking firm where you will support the delivery of exceptional client service and contribute to the smooth, efficient operations of a high-performing broking team.

The Opportunity

This is an exciting opportunity to step into an Assistant Account Executive role within a highly respected insurance broking firm known for delivering exceptional client service and tailored commercial insurance solutions across the Australian market.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with tailored training & development programmes
• Flexible work setup

Staff Testimonial

"Working for the best client and loving what you do makes everything enjoyable at work.” - Assistant Account Executive, ASW Philippines.

What You’ll Do

• Manage pre-renewal and renewal communications with clients, ensuring timely and professional responses.
• Maintain accurate policy records, file notes, and documentation in line with company processes.
• Re-market renewals by obtaining quotations from insurers and documenting outcomes on insurance platforms.
• Review and negotiate policy coverage, premiums, excess, and terms to provide suitable solutions for clients.
• Support the Claims Team by gathering information and assisting clients throughout the claims process.
• Collaborate closely with the team and Team Leader to support daily operations and shared business goals.

Key Criteria

• Possess minimum 4-6 years of working experience in insurance broking support and insurance administration preferably in Australian market.
• Strong understanding of policy processing, renewals, invoicing, and general insurance administration.
• Experience using insurance platforms such as Insight, Winbeat, or similar broking systems.
• Proficiency in Microsoft Outlook, Word, Adobe, and professional document preparation.
• Excellent written communication, attention to detail, and organisational skills.
• Ability to work collaboratively in a team environment while managing multiple priorities effectively.

Work setup

• Manila (BGC, Taguig): Australian hours (6am to 3pm local time) with 100% work from home upon completing 6 months probationary period on hybrid set up. 
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