Sales & Marketing

Job Description

A company in Huntington Beach, CA specializing in tea products is seeking a Sales & Marketing professional.

This is a dynamic role with responsibilities across sales, customer relationship management, trade shows, and sales and marketing support. On the sales side, you will follow up on leads generated through inbound inquiries and trade shows, develop new business opportunities, and build relationships with existing customers.

You will also be involved in trade shows, product presentations, sales materials, and other sales and marketing-related projects, giving you the opportunity to contribute across different areas of the business.

Previous sales experience is not required. We are looking for someone with strong communication skills who enjoys interacting with customers and building relationships. Interest in tea products, Japanese products, or Japanese culture, along with curiosity, initiative, and a reliable work ethic, is especially valued for this role.

Responsibilities

Sales & Account Management

• Respond to inbound inquiries from prospective customers and identify potential business opportunities.
• Follow up with leads generated through inquiries and trade shows to develop new customer relationships.
• Manage and maintain relationships with existing customers, ensuring consistent communication and encouraging repeat business.
• Review prospective wholesale customers and assist with the wholesale account approval process.
• Answer customer inquiries and provide timely, professional support.
• Resolve customer concerns by investigating issues and coordinating appropriate solutions.
• Learn about matcha, tea products, and customer needs in order to effectively introduce and recommend products.
• Collaborate with team members to support sales goals and overall business growth.

Trade Show Support

• Prepare for and attend domestic trade shows approximately 4–5 times per year.
• Represent the company at trade shows, introduce products, generate leads, and build relationships with prospective customers.
• Follow up with trade show leads and develop potential business opportunities.
• International travel to Japan may be required approximately once per year.

Sales & Marketing Support

• Create product presentations and other sales materials to support sales activities.
• Assist with other sales and marketing-related projects as needed.

Requirements

• Strong communication and interpersonal skills.
• Comfortable communicating with customers and building relationships with a variety of people.
• Genuine interest in matcha, Japanese products, or Japanese culture.
• Curious and eager to learn about products, customers, and the industry.
• Proactive and willing to take initiative.
• Reliable, responsible, and committed to performing work with care and professionalism.
• Ability to follow up consistently and respond to customer needs in a timely manner.
• Business-level English communication skills. Japanese language skills are a plus, but not required.
• Previous sales experience is not required. Candidates with customer-facing experience or strong communication skills are welcome to apply.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to travel for domestic trade shows approximately 4–6 times per year and internationally to Japan approximately once per year.

Compensation

• $55,000–$75,000 annually, depending on experience and qualifications.
• Exempt or non-exempt classification will be determined based on the position's duties and applicable requirements.

Work Schedule

• Full-time, Monday through Friday
• 9:00-5:30 (30min lunch) or 9:00-6:00 (60min lunch)
• On-site five days per week
• Occasional overtime, weekend work, and travel may be required for trade shows and other business needs.