Due Diligence Analyst - Americas

About the Role

Alpaca is looking for a collaborative and detail-oriented Due Diligence Analyst - Americas (ET hours) to join our Risk team. In this role, you will support the onboarding of new partners, including international fintechs and financial institutions, by helping ensure that required due diligence, risk, compliance, and AML standards are met before launch.

This is a hands-on, partner-facing role that sits at the intersection of risk management, third-party due diligence, compliance, operations, and project execution. You will help evaluate prospective partners, review key documentation, coordinate internal requirements, and guide partners through the onboarding process.

The ideal candidate is organized, analytical, comfortable communicating with external stakeholders, and able to manage multiple onboarding workstreams in a fast-paced environment.

What You’ll Be Doing:

• Support due diligence reviews for new and existing partners, including fintech companies, financial institutions, vendors, and other third-party service providers.
• Communicate regularly with prospective and onboarding partners globally to help them understand requirements, timelines, and outstanding documentation needs.
• Conduct and support third-party risk management processes, including KYC, KYB, enhanced due diligence, policy and procedure reviews, customer onboarding flow reviews, and risk assessments.
• Review partner-provided documentation for completeness, consistency, and potential risk indicators.
• Track partner onboarding progress, follow up on outstanding items, and help ensure required documents are submitted ahead of launch deadlines.
• Respond to partner questions related to the onboarding and due diligence process, escalating requests or issues as appropriate.
• Work closely with internal teams, including Operations, Compliance, AML, Legal, Product, and Project Management, to ensure partner integrations meet internal requirements.
• Identify process gaps, recurring partner questions, or documentation issues, and contribute to improvements in the partner onboarding and diligence process.
• Maintain accurate records of diligence reviews, decisions, approvals, and supporting documentation.

What You’ll Need:

• Experience: 2–3+ years of experience in risk management, operational risk, third-party risk, compliance, AML, financial crime, or related functions within financial services, fintech, brokerage, or another regulated industry.
• International Mindset: Comfort working with international partners and reviewing diligence materials across different jurisdictions and regulatory environments.
• Analytical Skills: Strong critical thinking skills with the ability to identify anomalies, inconsistencies, gaps, and potential risk indicators in documentation, data, and partner responses.
• Organizational Skills: Strong project management and prioritization skills, with the ability to manage multiple partner onboarding processes simultaneously.
• Communication Skills: Excellent written and verbal communication skills, including the ability to explain requirements clearly to external partners and internal stakeholders.
• Cross-Functional Collaboration: Ability to work effectively across Risk, Compliance, AML, Operations, Legal, Product, and Project Management teams.
• Proactive Ownership: A self-starter mindset with strong accountability, sound judgment, and the ability to operate independently in a rapidly evolving environment.
• Education: Bachelor’s degree in Finance, Business, Economics, Risk Management, Criminal Justice, International Relations, or a related field.

Nice to Haves:

• Familiarity with financial services regulatory expectations, including BSA/AML, KYC, KYB, enhanced due diligence, and third-party risk management practices.
• Experience supporting partner, vendor, or third-party onboarding in a fintech, brokerage, payments, banking, or financial services environment.
• Understanding of operational resilience, business continuity, cybersecurity, data protection, or outsourcing risk frameworks.
• Experience reviewing policies and procedures related to AML, sanctions, customer onboarding, fraud, compliance, or operational controls.
• Familiarity with broker-dealer, introducing broker, or embedded finance models.
• Experience using case management, GRC, CRM, or project tracking tools.