- Location
- Cardiff
- Type
- Full-time
- Department
- Engineering
- Closing date
- Today
Description
Do you want to be part of a force for good, helping to make life better for customers and society in the moments that matter? At Hodge, we put people at the heart of our business, and that means our customers, colleagues and communities. Hodge is a Welsh financial services provider focused on real estate finance and specialist residential mortgage markets.
The role of Cloud Infrastructure Engineer will work as part of the Service, Security & Operations team to ensure smooth day-to-day operation of Hodge production and user services. This role provides third line support for all infrastructure related issues (Incidents, Service Requests, Problems and Events).
This role is responsible for the co-ordination, technical work, and completion of reported issues including communication with end users and third-party suppliers. It also involves the work on assigned continuous improvement tasks across a range of technical areas and systems. Ensuring issues are resolved in a timely and efficient manner and that service delivery is not impacted will ensure business and colleague needs are met.