Specialist - Quality Assurance

Company:

Marsh Risk

Description:

We will count on you to:

• Undertake QA/ Monitoring reviews in line with Group policies and procedures and suggest corrective actions/remedial measures to business.
• Interpret clauses of insurance and reinsurance contracts with specific emphasis on scope, coverage and limitations.
• Understand group & company procedures and monitor compliance in terms of the business placed by the group
• Review and compare policy wordings across different classes of business to advice business with regards to scope and limitations of cover
• Recommend pragmatic and effective remedial measures to business for addressing any procedural breaches caused during the placement process
• Understand market practices which impact the broking activities and align audit/review methodology to reflect commercial realities.
• Appropriate usage of Marsh’s systems for conducting reviews and monitoring and recording information, ensuring that systems are correctly used during the process.
• Build expertise within the team by conducting process and product trainings for various Marsh businesses.
• Take up various Adhoc projects to support additional QA requirements from business and stakeholders.

What you need to have: 

• 3+ years of experience in operations in Insurance Quality Assurance or Operations
• Understanding of insurance and/or Quality Assurance sectors
• Shift Timing – 12.30 pm to 9.30 pm

What makes you stand out?

• Qualification or certification in insurance ACII or FIII or CPCU (or other equivalent qualification in other geographies) would be a clear added advantage.
• Analytical ability
• Excellent Communication skills
• MS Office skills

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.