Professional Services Consultant (North America)

COMPANY OVERVIEW

Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day.

Nulogy’s Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process—from inventory to quality—which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world-leading brands such as Colgate-Palmolive, L’Oréal, and Procter & Gamble.

Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada’s Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada’s Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto’s Top Employers for 2025.

By joining Nulogy, you’ll become part of a fantastic culture of capable and motivated individuals. You’ll also join a team that is solving challenging problems every day with the potential to make a global impact.

YOUR MISSION

As a Professional Services Consultant you will lead the implementation of Nulogy’s Platform for new customers with support from other consultants. You will be the prime point of contact during the customer implementation process, leveraging your skills in Project Management, Customer Relationship Management and Product and Domain Knowledge in order to onboard customers to Nulogy effectively and efficiently.

We are looking for candidates located in the USA, Mexico or Canada. 

KEY RESPONSIBILITIES 
 

• Facilitate on-site Business Process Mapping (BPM) sessions with customers and collect information that will guide the development of Workflows and Standard Operating Procedures
• Assist in the translating of business requirements into technical design documents
• Configure and trouble shoot solutions per design documents
• Assist customers with data migration activities related to Go-Live 
• Train and mentor customer shop floor, front office, and management users in the use of our platform 
• Ensure all key project tasks and milestones are captured, completed, and communicated according to timelines while managing competing priorities 
• Other duties as assigned

ABOUT YOU 

Required Qualifications

• Strong consulting, analytical and problem solving skills
• Strong presence, able to articulate complex concepts accurately, logical structure in presenting ideas in written and verbal communications 
•  Ability to prioritize tasks and self-manage
•  Manufacturing, Supply chain and distribution industry knowledge and experience
•  Ability to travel as needed (50%)
• Able to work from home while not travelling to or working from customer facilities 
•  BA / BS / AA Degree
• Legally entitled to work in North America 
• Must be willing and able to travel internationally 
• Holds a valid driver's license and passport

Preferred Qualifications

• Bilingual (English/Spanish) abilities, including verbal and written communication skills
• Experience implementing MES, QMS, Environmental Health Safety, CMMS, and/or Inventory Management software
• Basic knowledge of networking and PLC programming. Experience in setting up direct communication with control systems on customer equipment, this includes PLCs, controllers and existing outputs.

WHY NULOGY

We’re solving problems that no one has been able to solve before. This is an opportunity to join a team that is transforming the way that supply chains are structured.

Competitive benefits package: Group benefit plan including health, dental, and vision that start on day one-benefit premiums are fully paid by the employer; Parental leave: 100% top-up for 15 weeks for any parent or biological or adopted children; Flexible paid vacation policy; RRSP Matching Program, 401K program.

FULLY REMOTE 

Everyone is set up with the tools and resources required to stay connected and help employees do their best work.

Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.