Manager, ERP

The PeopleSoft ERP Manager’s role is to supervise and maintain the organization’s PeopleSoft application through best practices and the appropriate staffing and management of a technical team.  The PeopleSoft ERP Manager is also responsible for planning and coordinating the processes required for the provision of the PeopleSoft application, interfaces and sub-systems.  This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission-critical information and software systems. 

The PeopleSoft ERP Manager also functions as a hands-on Project Manager and analyst as needed to support business objectives. 

Key Responsibilities: 

• Evaluating, installing, configuring, and deploying new applications, system interfaces, products, and enhancements to the existing PeopleSoft application. 

• Analyzing documentation and technical specifications of application upgrades/ enhancements under deployment or consideration to determine its intended functionality. 

• Managing the development and deployment of new PeopleSoft enhancements, upgrades, interfaces and related systems. 

• Ensuring that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues. 

• Leading and managing the performance of the application team and external resources in support of business operations. 

• Liaising with network administrators and software engineers to assist with quality assurance, program logic, and data processing. 

• Reviewing and analyzing existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging these systems. 

• Developing and communicating training and documentation for end users, hold clinics as necessary, and other user-related activities. 

• Supporting commitment to safety and other selected company standards and certifications 

• Performing other position-related duties as specified by management 

Position Specifications: 

• Education and Experience 

• Four-year college degree with six years Peoplesoft ERP experience (must be from an accredited institution) or twelve years Peoplesoft ERP experience without a college degree  

• Technical Skills and Competencies Required 

• Demonstrated ability in leading staff and cross-functional teams. 

• Proven experience in overseeing or leading the design, development, and implementation of major PeopleSoft enhancements and/or upgrades. 

• Strong functional expertise in at least 3 PeopleSoft disciplines. 

• Working knowledge of the PeopleSoft architecture and database organization. 

• Thorough understanding of Excel, Query, Crystal, SQL and other business tools. 

• Proven experience in the operation and analysis of database, hardware, software, and standards, and data retrieval methodologies. 

• Strong knowledge of system and software quality assurance best practices and methodologies. 

• Strong customer-service orientation. 

• Good project management skills and/or substantial exposure to project-based work structures. 

• Knowledge of applicable data privacy practices and laws.