Engineer - Genesys Cloud Cx

About us

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

As an Engineer, you develop reliable, secure, scalable, and maintainable software solutions that support product and business goals. You apply strong engineering fundamentals to deliver quality solutions and own your work through production. You are curious and adaptable, quickly learning new technologies and platforms, experimenting with ideas, and responsibly using AI and emerging technologies to improve engineering productivity and product outcomes.

As an Engineer, you will:

• Design, develop, test, deploy, and maintain reliable, secure, scalable, and maintainable software using established engineering practices.
• Apply programming fundamentals, data structures, algorithms, and design patterns to solve technical problems, seeking guidance when appropriate.
• Write clean, modular, reusable, and testable code; participate in code reviews, design discussions, and automated testing.
• Quickly learn, evaluate, and apply unfamiliar technologies, platforms, frameworks, and tools to solve product and engineering problems.
• Translate product and business requirements into technical approaches and rapidly develop prototypes or proofs of concept to validate feasibility, learn, and inform solution decisions.
• Experiment with new technologies and approaches, using learnings to improve existing solutions or identify new opportunities.
• Use AI-assisted engineering tools for problem solving, development, debugging, testing, prototyping, and documentation while critically evaluating outputs for accuracy, security, quality, and responsible use.
• Understand product and business needs and contribute to improvements in functionality, performance, reliability, usability, and user experience.
• Develop an understanding of system architecture, APIs, databases, distributed systems, cloud infrastructure, dependencies, and CI/CD.
• Own the production health of delivered features through monitoring, observability, troubleshooting, incident response, root cause analysis, and corrective actions.
• Apply secure coding and defensive engineering practices to identify and remediate security risks.
• Collaborate effectively with engineers, product teams, and stakeholders; communicate clearly, document solutions, seek feedback, and continuously improve.

Core responsibilities are described within this job description. Job duties may change at any time due to business needs.

About you

• 4-year degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 2 to 3 years of software development experience.
• Proficiency in at least one programming language with knowledge of data structures, algorithms, and software design principles.
• Understanding of APIs, databases, distributed systems, cloud fundamentals, version control, CI/CD, and software development lifecycle practices.
• Experience with testing, debugging, code reviews, and writing maintainable, testable code.
• Familiarity with monitoring, troubleshooting, incident management, production support, and secure coding practices.
• Demonstrated curiosity and ability to quickly learn and work with unfamiliar technologies, platforms, frameworks, and tools.
• Ability to translate requirements into working prototypes or proofs of concept, evaluate feasibility and iterate based on learnings.
• Ability to understand product and business needs and identify opportunities for improvement and innovation.
• Strong problem-solving, ownership, collaboration, and communication skills.

Know More About Us here: 

• Life at Target: https://india.target.com/ 

• Benefits: https://india.target.com/life-at-target/workplace/benefits 

• Culture: https://india.target.com/life-at-target/belonging 

• Target Tech: https://tech.target.com/