Sr. Manager, Inbound Logistics

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

Responsible for optimizing the flow of products from suppliers through SSE distribution partners. Partners closely with Procurement, suppliers, and logistics partners to reduce total delivered cost while maintaining quality, reliability, and consistency.

Focused on inbound logistics strategy and execution, ensuring sourcing decisions are supported by practical, scalable logistics solutions that enable growth, new market expansion, and LTO execution, prior to restaurant delivery.

*Open to NY or ATL Candidates*

Job Responsibilities and Duties

• Lead inbound logistics strategy from supplier ship points to distribution partners

• Optimize ship points, routing, consolidation, and delivery frequency into distribution centers

• Build inbound logistics infrastructure and processes to support growth plans, new markets, and LTOs

• Partner with the Procurement team to unbundle freight from product costs, improving transparency and sourcing decisions

• Support strategic sourcing events by modeling inbound logistics impacts, freight scenarios, and total delivered cost

• Provide inbound logistics leadership during supplier selection, onboarding, and transitions

• Serve as a senior logistics contact for suppliers and inbound logistics partners

• Establish inbound logistics performance standards, expectations, and escalation paths

• Lead inbound-focused supplier and logistics partner performance reviews

• Own and manage inbound ReD (Redistribution) programs

• Identify and execute inbound logistics cost-reduction initiatives without impacting product quality or service

• Analyze inbound freight spend and performance to identify trends, risks, and opportunities

• Maintain a boots-on-the-ground approach through supplier and partner visits to identify improvement opportunities

• Proactively identify inbound supply chain risks and partner with Procurement, QA, and Distribution on mitigation plans

• Support supplier transitions, sourcing changes, and LTO execution with disciplined inbound logistics planning

Knowledge, Skills, Abilities

• Strong knowledge of inbound logistics, freight strategy, and distribution center networks

• Ability to model and evaluate total delivered cost

• Strong analytical and problem-solving skills

• Ability to influence cross-functional partners without direct authority

• Effective communication with internal teams and external partners

• Ability to balance cost, service, and quality considerations

Requirements

Education Requirements:

Bachelor's Degree

Work Experience:

8-10 years

Supervisory Experience:  

4-6 years

Related Experience

• Progressive experience in inbound logistics, transportation, or supply chain roles

• Experience supporting Procurement-led sourcing events and freight strategy

• Experience working with suppliers, distributors, and logistics partners

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria applies

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.