Shift Manager

Do you want to work for a company that knows its greatest asset is its people? Are you ready for the next chapter in your career? If the answer to both questions is yes, then look no further. Here at Mars Food in Greenville, MS, we now have an exciting opportunity to join our factory team as a Shift Manager.

The Shift Manager is a shift-based, front-line operations people leader who efficiently improves Human Safety, Product Quality, and Product Cost Conversion while Engaging and Developing talent.

The Shift Managers will coordinate the short-term activities of the area within established guidelines and standards to produce the highest quality, lowest cost product in the safest and most efficient manner, while also partnering with the other members of the Leadership Team to deliver continuous improvement and Mars Supply Excellence (MSE) program implementation. 

Shift Managers are responsible for building an effective team on his/her shift and for managing the training strategy for both individual associates and the team. The shift manager is equally responsible for leading an engaging culture of excellence.

Additional Responsibilities include:

• Associate Advocacy - Manage associate relations issues and guide and direct the hiring, training, development, and motivation of Operations associates with minimum degree of unplanned support from the Operations Manager.

• Area Ownership – Collaborate with the Area Leadership Team (Technical and Operations Area Owners) to create and execute the reliability strategy for the area.

• Coaching – Coach operators and peers to build their technical, functional, and leadership capabilities to drive accountability in Safety, Quality and Food Safety, TRS, Autonomous Maintenance, and team engagement.

• Change Agent - Implement changes in methods, equipment, systems and organization, as needed, to assure that the objectives of the lines are met.  Give input and recommendations for such changes by using a Continuous Improvement mindset.

• Mars Supply Excellence – Lead or participate in one or more MSE Pillars; Lead and support the implementation of Autonomous Maintenance (AM) and Autonomous Work Teams (AWTs) in area of responsibility; Lead key connection points and own reliability data collection accuracy.

• Associate Safety – Ensure safe working conditions as well as safe behaviors and mindsets through the direct implementation of Mars Safety programs and through driving a relentless focus among team of operators

• Food Safety and Product Quality – Ensure the ongoing production of safe and defect free products consistent with the principles of Mars.  HACCP proficiency is required; this manager owns ongoing training and championing of quality goals and improvements at the Shift level.

• Goal Setting and Measurement - With the general guidance of the Operations Manager, and/or the support of the Continuous Improvement Engineer, establish line and individual performance standards and goals, measure, control, take corrective action, and report results as appropriate.

• Troubleshooting – Utilize the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels.

• Escalations - Proactively identify risks and opportunities as well as reactively lead on-shift incident resolution when operators require additional support.  Prioritize, assign resources against escalated issues, and make decisions to resolve escalated issues.

• Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken.

• Operations Strategy - Lead/participate in the implementation of improvement strategies that will help the performance of the team.

• Recruiting and Onboarding – Responsible for partnering with Talent Acquisition to recruit and select associates for operations roles, and responsible to onboard associates effectively.

• Engaging and Developing Associates- Create an engaging work environment measured by the Mars Associate Survey. Facilitate team-based Impact Plans and follow-through on actions to drive improvement.

Schedule:

• Must have the ability to work a rotating schedule
• Schedule flexibility may be required on occasion based on business needs.

What are we looking for?

• Must have the ability to speak fluent English
• Excellent verbal and written communication skills.
• Experience in the FMCG / Factory Operations industry desirable.
• College Degree preferred. Recent college graduates encouraged to apply!
• High School Diploma required.
• Prior experience is a Manufacturing/Production environment is ideal.
• Relocation may apply.

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.