Lead - Hospital Housekeeping

KEY ACCOUNTABILITIES:

• Cleans and disinfects patient rooms, floors, offices, conference rooms, equipment, furniture, common areas, and waiting rooms following hospital-approved infection prevention standards. Performs high level cleaning in specialized areas such as clinical areas, surgical suites, Cath lab, specialty rooms, and sterile areas without direct supervision.

• Models best practices and behaviors to inspire and serve as a role model for team members.

• Serves as a resource for external and internal department team members on environmental services matters.

• Provides input on department processes and training materials, and provides suggestions for improvement.

• Collaborates with multiple departments to ensure patient and department priorities are met day-to-day that result in the safest outcomes for our patients and customers.

• Works independently or on a team to achieve system standards.

• Uses proper personal protective equipment and cleaning procedures specific to infectious elements in isolation rooms. Ensures environmental services team members maintain proper infection control cleaning standards at all times, including hand hygiene requirements.

• Understands and uses proper hospital-approved chemicals and disinfectants and follows dwell times (amount of time the chemical or disinfectant needs to stay wet on surface) for each task performed and product used.

• Understands how to handle various types of waste such as regular, recycling, hazardous, chemo, regulated medical waste, pharmaceutical, and radioactive. Understands basic standards set by federal, state, and local regulating bodies.

• Demonstrates knowledge of and supports hospital mission, vision, values statements, standards, policies and procedures, confidentiality, corporate compliance plan, customer service standards, and ethical behavior.

• Collaborates with multiple disciplines to effectively and efficiently provide patient care and achieve the desired patient outcome.

• Applies critical thinking to assess, plan, and implement day-to-day operations, and communicates updates to team members.

• Delegates team member duties in relation to patient needs and oversee evolving demands from team members, physicians, equipment, and scheduling.

• Oversees call schedule, revenue and usage audits, and meeting minutes, and is a super user with department diagnostic equipment and supplies.

QUALIFICATIONS:

• High School diploma or GED preferred

• Must be 18 years of age

• Company provided training in regulated medical waste and management with DOT Certification to be completed within one year of employment

• Company provided Aggressive Behavior (MOAB) training to be completed within one year of employment if required by position location

• One year of hospital, skilled nursing facility, hotel or other related cleaning experience or one year of lead or supervisor experience

• Ability to read, write, and comprehend the English language

• Customer service experience preferred

PHYSICAL DEMANDS:

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents

• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock

• Potential exposure to sharp objects and instruments