HR Generalist & Office Manager

POSITION SUMMARY

The HR Generalist & Office Manager supports the employee lifecycle from onboarding through offboarding - maintaining employee records, coordinating recruiting activities, supporting benefits and payroll administration, helping administer company policies and procedures, and leading employee engagement initiatives. The position also oversees day-to-day office operations, including supplies, vendors, facilities coordination, meetings, and administrative support.

This role serves as an approachable and dependable first point of contact for employees. The ideal candidate is organized, detail-oriented, resourceful, and comfortable wearing many hats in a fast-paced environment.

HUMAN RESOURCES RESPONSIBILITIES

Employee Support & Communications

• Serve as the first point of contact for employees on routine questions regarding HR policies, benefits, payroll, timekeeping, employee programs, and office administration; escalate complex matters to the HR Director.
• Prepare and distribute employee communications, newsletters, and company announcements.

Records & Compliance

• Maintain accurate and confidential employee personnel records and HRIS information.
• Support the HR Director and leadership team in administering HR policies, procedures, and programs, and in applying them consistently.
• Assist with compliance reporting, required employment records, and maintenance of workplace postings and notices.

Recruiting & Onboarding

• Post open positions, review applications, schedule interviews, and communicate with candidates.
• Coordinate pre-employment requirements, including background checks and I-9/E-Verify processing.
• Prepare new-hire documentation and coordinate orientation and new-hire training.

Employee Relations & Performance

• Assist managers with performance review processes and related documentation.
• Document employee relations concerns, coordinate meetings, and escalate issues to the HR Director when appropriate.
• Support workplace investigations as directed by the HR Director.

Benefits & Payroll Support

• Coordinate benefit enrollment, changes, qualifying life events, annual open enrollment, and termination information with benefit providers.
• Maintain accurate benefit and deduction information in the HRIS/payroll system.
• Review timekeeping and payroll-related information for accuracy and assist with resolving discrepancies.

Offboarding

• Coordinate employee offboarding and termination processes, including exit paperwork and benefits information.

Employee Engagement & Culture

• Coordinate employee appreciation programs, recognition initiatives, company events, and other engagement activities.

OFFICE MANAGEMENT RESPONSIBILITIES

Daily Office Operations

• Manage office supplies, equipment, furniture, and inventory; monitor levels and place orders as needed.
• Coordinate office maintenance, repairs, cleaning, and other facility services to maintain a safe, clean, and professional workplace.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Maintain an organized filing and records system for administrative documents.
• Coordinate logistics for company meetings, leadership activities, and business travel.

Vendor & Administrative Support

• Maintain relationships with office and administrative vendors; obtain quotes and assist with purchasing decisions as requested.
• Process administrative invoices and maintain appropriate supporting documentation.
• Coordinate business cards, name badges, office signage, and other company materials.
• Provide general administrative support to executives, managers, and employees.

GENERAL RESPONSIBILITIES

• Maintain confidentiality and exercise sound judgment and discretion when handling employee and company information.
• Respond to employee and management requests in a timely, professional manner.
• Participate in special projects and initiatives as assigned.
• Perform other duties and responsibilities as assigned.

QUALIFICATIONS

Required

• 2–4 years of experience in Human Resources, office administration, or a related field.
• Strong organizational, time-management, and prioritization skills, with the ability to meet deadlines.
• Excellent bilingual (English, Spanish) written and verbal communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and exercise good judgment.
• Proficiency with Microsoft Office, Adobe, and large language model (LLM) platforms.
• Ability to work independently while also functioning effectively as part of a team.

Preferred

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience with an HRIS/payroll system (ADP or UKG preferred, but not required).
• Experience with benefits administration.
• Experience with recruiting and onboarding.
• Experience supporting employee relations.