Data Quality Specialist

Description

Position Function: 

Work collaboratively with a team of Data Quality Specialists and with Finance and other departments, to ensure the accuracy and timeliness of data related to children, families, placements services and court hearings. Responsible for correcting inaccurate data, investigating data quality problems and advocating for improvement in data workflows. Reconcile data entered in multiple internal and external data systems to ensure alignment. Validate data, identify and fix data problems, and assist Our Community Our Kids with centralizing and standardizing data across units and programs.

Educational Requirements:   

High School Diploma. Bachelor’s degree preferred.

Experience Requirements:   

Two years of experience with healthcare/business office operations, database management, data entry and billing activities. Must be proficient Microsoft Office with an intermediate skill level in Excel and Outlook. Strong oral and written communication skills.

Functional Requirements:  

Familiarity with child welfare preferred. Demonstrated ability to operate comfortably out of multiple systems and databases. Ability to collaborate effectively to solve complex problems.

Working Conditions:

Occasional exposure to children. Frequent computer usage/typing required. Fast paced environment. 

Exposure to Confidential Information:

The Data Quality Specialist will have access to confidential records including youth files, foster care and adoption records, and foster parent information. Must maintain confidentiality and follow policies related to personnel records and client records.

Key Expectations/Responsibilities:

• Ensure a client is accurately entered in all data systems utilized by OCOK. 
• Responsible for the direct input of gathered data that is missing in the different data system OCOK utilizes.
• Oversees data related to client placements, level of care, and legal actions into OCOK data systems.
• Creates and assists in the implementation of effective processes for gathering data from OCOK staff.
• Assist in meeting data entry needs as warranted by agency and contractual obligations.
• Ensure appropriate data entry of pending placements.
• Ensure discharges and transfers are completed in the OCOK system.
• Collaborate with the Analytics and Finance Departments for placements and updates as well as adding correct date/time/location of placement.
• Support the Permanency Department with data projects related to data and compliance.
• Creates Legal Action and Legal Status entries in the state system.
• Identify placement and client data discrepancies between internal and external data systems. Working with internal and external staff to effectively identify and correct discrepant data as quickly as possible.
• Assist in tracking and identifying sibling groups.
• Participate in quality improvement activities to improve compliance, efficiency and effectiveness of data collection. 
• Assist in conducting internal quality reviews and make recommendations for improvement.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

Requirements

Educational Requirements:   

High School Diploma. Bachelor’s degree preferred.

Experience Requirements:   

Two years of experience with healthcare/business office operations, database management, data entry and billing activities. Must be proficient Microsoft Office with an intermediate skill level in Excel and Outlook. Strong oral and written communication skills.

Functional Requirements:  

Familiarity with child welfare preferred. Demonstrated ability to operate comfortably out of multiple systems and databases. Ability to collaborate effectively to solve complex problems.