Administrative Assistant

Description

Change Lives and Transform Communities – Join Our Admin Team!

Neighborhood Legal Services of Los Angeles County (NLSLA) provides free assistance to over 175,000 individuals and families each year through innovative projects that expand access to justice. We see the law as a powerful tool for social change, and we’re looking for passionate individuals to help us fight for justice.

We value diverse perspectives and experiences, and we believe that a strong community is built through inclusivity. NLSLA is proud to foster an environment that welcomes individuals from all backgrounds and abilities, and we encourage all qualified candidates to apply.

About the Role

The Administrative Assistant will provide temporary administrative and operational support to NLSLA’s Pacoima office. This role will help support the day-to-day operations of the office and work collaboratively with staff to ensure the office remains organized, welcoming, and responsive to the needs of staff, clients, and visitors.

In this role, you will report to the Administrative Initiatives Manager.  This position is non-exempt, temporary, and part-time.

What You’ll Do

• Monitor and restock kitchen, office, and administrative supplies to ensure necessary materials are readily available to staff.
• Process incoming mail daily, including scanning and distributing materials as appropriate.
• Prepare copies and other documentation needed to support intake and office operations.
• Assemble outreach materials, swag items, and informational resources for community events and activities.
• Prepare and organize event supplies, including tables, tents, tablecloths, and other materials needed for outreach events.
• Provide front desk coverage as needed.
• Set up conference rooms and meeting spaces in preparation for meetings, trainings, and other office activities.
• Provide general administrative and operational support to address day-to-day office needs and assist with other office-related tasks as assigned.
• This position is designated as in-person. This position will be on-site at our Pacoima office Monday through Thursday from 9:00 AM to 5:00 PM.
• Travel to NLSLA program offices, courthouses, and other locations throughout Los Angeles County may be required.

Requirements

What You’ll Need

• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and adjust to changing day-to-day office needs.
• Strong communication and interpersonal skills, with the ability to interact professionally and collaboratively with staff, clients, visitors, and community members.
• Working knowledge of Microsoft Outlook, Word and Excel, business communication platforms, and web-based case management platforms.
• Passion for NLSLA mission and demonstrated commitment to advocating for the legal rights of low-income individuals.
• Passion, empathy, and compassion for supporting people from different lived experiences.

Bonus Points

• Are bilingual in Spanish, due to the high number of Spanish-speaking residents in the community, or in any of the other Los Angeles threshold languages.

Why You’ll Love Working with Us
At NLSLA, we believe in supporting our staff as they grow in their careers and live balanced lives. We offer:

• Competitive Compensation: $28.84–$31.04 per hour (equivalent to approximately $52,500–$56,500 annually based on a 35 hour work week), depending on experience.
• Generous Time Off: 18 paid holidays, 2 to 5 weeks of vacation depending on seniority, and 12 days of sick leave. 
• Monthly bilingual supplement for qualified employees. Note: Qualified employees with bilingual proficiency are expected to provide in-language assistance when feasible to support language access and in furtherance of NLSLA's mission. This expectation applies whether or not the employee receives the bilingual supplement.
• A Culture of Inclusion: We are committed to fostering a respectful, inclusive work environment where everyone can thrive.
• Perks: Technology reimbursement to help you stay connected and equipped to do your best work.

Equal Employment Opportunity Policy 

NLSLA is committed to provide a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination based on each and every characteristic protected under the law and beyond.  

Decisions related to hiring, compensating, training, evaluating performance, promoting, or terminating are made fairly, and are based on job-related qualities and abilities. We provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome. 

We further expect every member of the NLSLA community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. 

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Please note that, in limited circumstances, certain convictions may be considered incompatible with the responsibilities of specific roles, particularly where the safety and well-being of vulnerable client populations are a concern. 

NLSLA’s Commitments 

We are committed to fostering a culture of inclusion and belonging within our organization and the communities we serve. We achieve this through:

• Continuous Learning: Cultivating cultural competency and humility among staff through ongoing training, open dialogue, and self-reflection.
• Equitable Practices: Regularly reviewing and revising policies, procedures, and decision-making processes to ensure fairness and access for all.
• Strategic Resource Allocation: Directing resources towards initiatives that empower communities.
• Meaningful Community Engagement: Partnering with the communities we serve to co-create solutions and foster trust.
• A Respectful Workplace: Providing a work environment free from discrimination and where every individual is valued, heard, and respected for their unique contributions.