- Type
- Full-time
- Department
- Administration
- Closing date
- Today
- Source
- Vincere
Description
The Role:
- Support the rollout and ongoing adoption of the organisation’s electronic registry and records management system.
- Provide first-level assistance to users and respond to enquiries relating to records management practices and system usage.
- Prepare user guides, FAQs, training resources and internal communications to encourage effective system adoption.
- Coordinate records migration and digitisation activities, including readiness tracking, data validation and quality checks.
- Work closely with business users, technical teams and external service providers to gather requirements and follow up on project activities.
- Maintain the organisation’s intranet by creating, reviewing and publishing accurate and user-friendly content.
- Develop engaging communication materials such as announcements, infographics, banners, posters and awareness content.
- Coordinate training arrangements, attendance tracking and feedback collection for relevant programmes.
- Monitor system usage, filing rates, training participation and project progress, and prepare reports, dashboards and presentation materials.
- Manage shared mailboxes, physical file requests and other administrative duties assigned by the supervisor.
What Are We Looking For?
- Diploma in Business Administration, Information Management, Records Management, Communications, Information Systems or a related discipline.
- Relevant experience in project coordination, knowledge or records management, communications, stakeholder engagement, training administration or user support would be advantageous.
- Familiarity with SharePoint administration, intranet content management or digital workplace platforms.
- Experience supporting system implementation, migration, change management or training-related projects would be beneficial.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and Word.
- Familiarity with Canva or similar design tools for developing communication materials.
- Strong organisational, analytical and administrative skills, with close attention to detail.
- Proactive, resourceful and comfortable managing multiple priorities independently in a fast-paced environment.
- Tech-savvy, service-oriented and able to learn and support new systems and digital tools.
Skills
ExcelChange Management