Senior IT Analyst

The City of Mountain View’s Information Technology (IT) Department plays an essential role in keeping the organization connected, productive, and equipped to serve the community. From supporting employees with day-to-day technology needs to managing the enterprise systems that power City operations, the IT team is committed to delivering reliable, innovative, and customer-focused technology services.

The IT Department is seeking two Senior IT Analysts to join its collaborative and service-oriented team. This is an exciting opportunity for experienced IT professionals to lead technology initiatives, solve complex business and technical challenges, and help shape how technology supports the City's operations.

Senior IT Analyst – Enterprise Resource Planning (ERP)

This position will focus on improving Finance and HR/Payroll business processes, analyzing data, developing financial reports, and supporting and maintaining ERP and HR applications. The role will also lead Finance-related system implementations, such as Business License and Cashiering systems. The ideal candidate will have strong knowledge of financial enterprise systems, Finance and Payroll operations, reporting, and business process improvement.

Senior IT Analyst – Land Management System (LMS)

This position will lead the City's LMS implementation through the full project lifecycle, from needs assessment, requirements gathering, and RFP development to vendor selection, implementation, and deployment. The role will also support, maintain, and continuously improve the system to support Planning, Building, development review, and other City permitting processes.

Both positions will lead IT projects, manage and improve enterprise applications, analyze and resolve complex technical issues, translate business requirements into effective technology solutions, and collaborate with City departments, IT colleagues, and vendors. You will have opportunities to improve business processes, support system integrations, and deliver technology solutions that directly contribute to the City's goals and public services.

As a senior team member, you will also mentor junior staff, share technical knowledge, provide training, and promote best practices. Success in these roles requires strong project management, communication, collaboration, analytical, and problem-solving skills, along with the ability to balance multiple priorities and adapt to evolving business needs.

If you enjoy leading technology initiatives, improving business processes, and making a meaningful difference through public service, we invite you to explore this opportunity. To learn more, please review the full job description here.

About the Team

These positions are part of the IT Department’s Enterprise Applications (EA) team, which supports, manages, and continuously improves the enterprise applications and systems that support City operations.

As a member of the EA team, you will work closely with fellow team members, IT colleagues, and departments throughout the organization. Because many City business processes span multiple enterprise systems and rely on effective system integrations, collaboration and an understanding of end-to-end business processes are essential. You will have opportunities to work across different technologies and contribute to integrated solutions that benefit the organization as a whole.

We believe great IT service goes beyond resolving technical issues. It means understanding customer needs, communicating clearly, building trust, and helping employees use technology effectively so they can focus on serving the community.

As a senior member of the team, you will be a trusted technology resource, providing project leadership, technical and business guidance, and support for complex enterprise applications. You will also contribute to the team's success through mentoring, knowledge sharing, and continuous improvement.

If you take initiative, enjoy working with people and technology, value teamwork and continuous learning, and are passionate about improving public service through technology, we encourage you to join the City of Mountain View IT team.

The Essentials:

• Education equivalent to a technology certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development database design, programming, technology project management, or related field or an associate’s degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information system and five years of increasingly responsible IT Analyst experience in private sector or public-sector positions in information technology, including network, systems analysis work and development, system integration, or project management.

OR

• A bachelor’s degree or four years of postsecondary education from an accredited college or university with concentration in computer science, information technology, engineering, web science, business information systems, or related field and four years of experience in the aforementioned areas.

• Experience in a lead or supervisory capacity or completion of the City’s supervisory training course is highly desirable. 

• Valid California Class C driver’s license.?

• This position may be required to work extended or irregular hours. For critical issues, may need to be available for contact after normal business hours.?

Are We a Match?

Ideal Candidate

You are an experienced, customer-focused IT professional who understands how enterprise applications support complex business operations. You bring strong project leadership, technical expertise, and business process knowledge, and enjoy turning business needs into effective technology solutions.

You are someone who:

• Has experience leading large, complex enterprise application projects through the full project lifecycle, from needs assessment, requirements gathering, and RFP development to vendor selection, implementation, and deployment.

• For the ERP position: Has strong knowledge of Financial Enterprise Resource Planning (ERP) systems and Finance and HR/Payroll business processes, including the ability to analyze data, design and develop financial reports, system administration, and support business process improvements.

• For the LMS position: Has knowledge of land management applications and related business processes, including planning, building and development review, permitting, system administration, and other regulatory processes.

• Has experience with enterprise application implementation, system integration, business process analysis, troubleshooting, and continuous improvement.

• Demonstrates strong project management, analytical, communication, documentation, and problem-solving skills.

• Can work independently, lead cross-functional teams, coordinate vendors, manage competing priorities, and mentor junior analysts.

• Provides excellent customer service and builds effective working relationships with IT colleagues, department stakeholders, and vendors.

Bonus Points:

• Experience with municipal or public-sector enterprise applications and business processes.

• For the ERP position: Hands-on experience with financial ERP systems, financial reporting tools, and report development (e.g., Cognos, Power BI, or similar platforms).

• For the LMS position: Experience leading Land Management System (LMS) implementations and electronic plan review solutions.

• Experience with Enterprise Asset Management (EAM), Customer Relationship Management (CRM), Geographic Information Systems (GIS), document management systems, and other enterprise applications.

• Project Management Professional (PMP) certification.

• Relevant enterprise application, technology, or vendor platform certifications.

Apply Now:

In order to evaluate the qualifications of those interested in this position, a complete City application is required. Applications must be submitted via this job posting? before 5:00 p.m., Wednesday, December 2, 2026.?Please call the Human Resources Department at ext. 6309 if you have any questions regarding this job opportunity.?

Candidates with the most relevant qualifications will be invited to the following process:

• Oral Board Interview Panel - Mid January 

• In-person Department Interview – End of January

Fine Print. The annual salary range for a Senior IT Analyst is $139,086 - $208,629. Pay beyond the control point may be awarded for exceptional experience and qualifications upon hire and/or for meritorious performance while serving.  

Accessibility and Accommodations

The City of Mountain View is committed to providing an accessible and inclusive recruitment process. If you need a reasonable accommodation to complete the application or participate in any stage of the selection process, please contact Human Resources at (650) 903-6309. Advance notice helps us make timely arrangements, but accommodation requests may be made at any stage of the process.

Equal Employment Opportunity

The City of Mountain View is an equal opportunity employer. Applicants are considered based on job-related qualifications without regard to any status protected by federal, state, or local law. Prior to hire, candidates are required to successfully complete a pre-employment process, including employment verification, Department of Justice (DOJ) and FBI fingerprint check. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.